Career Coach

Description

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.

POSITION: Career Coach

JOB CLASS/GRADE: Specialist 1/Grade 8

WAGE: Starting at $48,600 per year based on experience

FLSA; EEO; WC: Non-Exempt; Professional; 8864

LOCATIONS: IRCO Main Office, 10301 NE Glisan St Portland OR 97220, Hybrid schedule

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Temporary

Limited Duration until June 30, 2026

NUMBER OF POSITIONS: (1)

APPLY AT: www.irco.org

STATUS: Full-Time with Benefits

PROGRAM(S): PDX Youth@Work / SummerWorks (Youth Coaching)

SECTOR: Workforce Development

Requirements

Must possess a valid driver’s license and verification of current auto- insurance and have full use of automobile during work hours

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary

Subsidized Work Experience and Stipend Learning Opportunities for young people ages 16 to 24 through a suite of programs known as PDX Youth@Work. These programs provide opportunities for career exposure, job readiness and workplace skills practice, professional development and paid Work Experience and Learning Opportunities. The service focus is young people facing barriers to employment, which include but are not limited to: Disability, justice system involvement, immigrant/refugee status, houselessness or engagement with the foster care system. PDX Youth@Work program services include:

• Learning Opportunities prepare participants for success in the workforce by providing academic and career-related Learning Opportunities. Learning Opportunities are hosted by Service Providers that serve young people in our community and are designed to promote the professional growth and development of participants through practical and hands-on tasks, projects, and applications.
• Year-round Work Experiences provide subsidized Work Experiences to young people from October through May. Participating on worksites provides a structured working and learning environment, and Career Coaching Contractors provide job coaching and workplace Support Services.
• SummerWorks is a summer jobs program providing subsidized Work Experience and Learning Opportunities to young people who are motivated to work but lack credentials or experience or networks to find meaningful summer employment on their own. SummerWorks operates from June to September.
  
  

Position Summary

The Career Coach reports directly to the Program Coordinator (PC) or Sector Manager and supports Youth Coaching programs in Multnomah and Washington counties. Career Coaches will provide workforce development services to low-income youth who face barriers to employment. PDX Youth@Work/SummerWorks are essential programs that provide youth with paid work experiences (internships) and typically operate from October through May and June through September. As a team member, you will work with existing staff to assist in on-boarding youth into the program, work closely with Worksite Liaisons for worksite placement and troubleshooting/monitoring, engage in one-on-one coaching with assigned youth, deliver work readiness training, administer support services, and conduct intern exit-interviews.

Essential Functions

Facilitating youth work experiences including, but not limited to:

• Conducting youth orientations and collecting/managing essential forms and paperwork
• Building relationships with assigned youth and potentially the partner agencies affiliated with the youth assigned
• Working closely with Worksite Liaisons to place youth, address concerns, and offer support to ensure a successful experience for all
• Offering support services including clothing and transportation necessary for position requirements and to support successful job completions
• Leading work readiness workshops to help youth with the ‘soft skills’ necessary to succeed in their work experience
• Maintaining close communication with Service Coordination (NextGen) contractors (as appropriate) or other partner agencies to ensure support needs are met and problems resolved that would be barriers to successful program participation and completion
• Tracking and reporting data as required in the program design
• Completing data-entry and maintaining files for each youth on your caseload
• Regularly reporting to Project Coordinator and attending weekly program meetings
• Maintaining active engagement and participation with 50-80 youth at one time
• Ability to conduct occasional driving/travel all over Portland Metro area when necessary to meet participants at sites away from IRCO and/or to deliver support services to participants
  
  

Secondary Functions

Must be able to do the following:

• Function in a positive manner in a demanding work environment
• Demonstrate a high degree of flexibility to respond to priorities and schedules that may change rapidly
• Meet multiple, sometimes conflicting deadlines and commitments
• Utilize a personal computer, read, and analyze data
• Demonstrated experience working directly with people of multi-background communities, various income and opportunity status, and community focused alignments
• Treat all youth and supervisors in a respectful and equitable manner and be willing and able to advocate for program participants if necessary
• Work with distressed or concerned youth, parents, and others in an effective manner
• Organize files and records systematically and maintain a high level of confidentiality
• Listen for understanding and foster a problem-solving approach to addressing challenges
• Communicate effectively with a variety of personality types and people from a wide variety of professional backgrounds both inside and outside of IRCO
• Work flexible hours to meet the needs of youth and maintain a professional level of punctuality
  
  

Requirements

Education & Experience

Minimum Job Specific Qualifications

• Minimum 1 year of experience working with youth
• Must be able to pass criminal history background check
• A combination of any of the following:
• Knowledge and/or experience in job development and placement activities
• Knowledge and/or experience of vocational and/or placement counseling for youth
• Knowledge of the local job market and concerns of employers
• Knowledge and/or experience with teaching or group facilitation
  
  

Preferred Qualifications

• Strong analytical, problem-solving skills
• Strong skills in community, interpersonal, and organizational communication
• Communicate effectively in a positive manner verbally, in writing, and by phone
• Strong communication skills in a multilingual, multi-background, team and organization
  
  

Physical, Mental, & Environmental Requirements

• Hybrid setting job
• Impact and Influence: Positions at this level have little to no need or ability to analyze problem or concepts or make decisions on the information. Positions at this level have little or no impact and influence on organization operations, programs, expense or budgetary outcome
• Work Independence: Positions perform routine work with regular supervision and generally are given instructions or written procedures. Positions occasionally encounter variation and are encouraged to suggest ways to respond, but can't take final action without approval
• Schedule: The work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice
  
  

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit package to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending account
  
  

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.

How To Apply

• Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
• Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
• For questions about this position, please email jobs@irco.org
  
  

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.

Salary Description

Starting at $48,600 per year based on experience