Intake Coordinator

Overview

We are a leading provider of hospice services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as Intake Coordinators and help our patients live happier and healthier lives.

What We Offer*:

We Know That, To Be The Best Place For Our Patients, We Must Be The Best Place To Work For Our Employees. We Offer The Following To Our Employees

• Make a difference every day in the lives of those who need our help the most
• Competitive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work‐life balance
  
  

Responsibilities

• Ensure all intake data for admissions requests are collected, completed, and communicated according to the established standard operating procedures and in compliance with all regulatory requirements
• Obtain all necessary information (e.g., demographic, financial, clinical, and other pertinent data) through contact and/or interview with referral agency, patient, and/or patient representative
• Verify patient insurance through payer websites, phone calls and any other means available
• Perform clerical work (e.g., document management)
• Prepare and maintain patient charts as per non-clinical functions
• Utilize appropriate systems to track all incoming new patients and the status of their paperwork and benefits information
• Maintain and update EMR platforms appropriately and in a timely manner
• Coordinate the facilities, hospitals, and other referral sources to ensure accurate and timely information is received and the patient is promptly scheduled with an appropriate provider
• Maintain geographic scheduling for assigned practice/providers
• Promote efficiency of admission process by answering phones and reporting issues to supervisor as needed
• Track all referrals in the computer system and compile statistics monthly and/or as requested.
• Represent department and organization in a professional and positive manner
• Participate in scheduled department meetings
• May perform other duties as needed and/or assigned
  
  

Qualifications

Education and Experience

• High school diploma or equivalent, Associate’s degree preferred
• Active state RN or LPN license
• Two years or more of experience in similar role preferred
• Possess extensive knowledge of all types of insurances such as Medicare, Medicaid, PPO, HMO, and Advantage plans
  
  

Skills And Abilities

• Excellent communication and customer service skills
• Excellent organizational and time-management skills
• Proficiency with Office 365 suite