What are the responsibilities and job description for the Medical Receptionist position at Immediate Healthcare Solutions?
Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service and supporting efficient clinic operations. This paid position offers an exciting opportunity to develop your skills in medical administrative support while working in a fast-paced, patient-centered environment.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression through excellent phone etiquette and professional demeanor
- Schedule patient appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Verify insurance coverage and perform insurance verification to facilitate smooth billing processes
- Manage patient check-in and check-out procedures, including intake documentation and updating medical records
- Handle multi-line phone systems efficiently, directing calls appropriately and taking detailed messages when necessary
- Assist with medical billing and collection processes, including CPT coding, ICD-9/ICD-10 coding, and documentation review for accuracy
- Maintain organized filing systems for medical records, ensuring compliance with HIPAA regulations and health information management standards
- Support office management tasks such as appointment reminders, faxing, scanning documents, and managing office supplies
Qualifications
- Proven experience in a medical office setting or healthcare environment with strong clinic experience or dental clinic experience preferred
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft or similar platforms
- Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures
- Ability to handle insurance verification processes confidently and accurately
- Excellent computer skills including proficiency in Microsoft Office applications and typing skills (including 10-key typing)
- Strong organizational skills with attention to detail in documentation review and record keeping
- Exceptional customer service skills with a friendly attitude and professional phone etiquette
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Prior office management or administrative experience in a healthcare setting is highly desirable
Join us as a Medical Receptionist to be the welcoming face of our healthcare facility! Your proactive spirit will help streamline operations while providing compassionate support to patients. We value your dedication to excellence in patient service and look forward to welcoming motivated professionals ready to make a difference!
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $21