What are the responsibilities and job description for the Business Development Associate- Urgent Care, NJ position at Immediate Care Walk-In Management LLC?
Description
Position Summary: The Business Development Manager is responsible for driving strategic growth for the urgent care network through the development, acquisition, and management of key provider, employer, and community partnerships. This role identifies new business opportunities, strengthens referral channels, and ensures high levels of client satisfaction across corporate, occupational health, and community accounts. Ideally, has experience in the North Jersey Healthcare and specifically Urgent Care Market.
Essential Functions:
- Assist in the development, execution, and continuous refinement of strategic and tactical business development plans that support network expansion, revenue growth, and brand awareness
- Establish, cultivate, and maintain strong relationships with local physicians, medical practices, health systems, and referral sources to drive patient volume and service utilization
- Develop partnerships with community stakeholders including schools, townships, school boards, labor boards, municipal leaders, and state, county, and local government entities
- Engage companies of all sizes to promote urgent care, occupational medicine, and wellness service lines
- Proactively target, prospect, and qualify new business opportunities, including employer contracts, workers’ compensation programs, occupational health services, and corporate wellness initiatives
- Serve as the primary point of contact for existing accounts; coordinate service requests, resolve issues, and ensure high levels of satisfaction, engagement, and contract retention
- Monitor service quality, gather client feedback, and collaborate with clinical and operational teams to implement improvements that enhance customer satisfaction
- Represent the organization at statewide, county, and local events, including chamber of commerce functions, health fairs, employer events, community meetings, and AHS-sponsored programs
- Support marketing and public relations initiatives to increase visibility and promote service offerings
- Prepare, coordinate, and submit proposals, bids, and responses to RFPs/RFQs for employer services, municipal contracts, and partnership opportunities
- Maintain accurate documentation of outreach activities, pipeline development, account status, and revenue performance in CRM or designated tracking system
- Perform additional responsibilities as needed
Compensation:
• Medical through Cigna (multiple tiers depending on coverage and cost desires)
• Vision and Dental through Principal & VSP
• 401k through Voya, company match availability after 1 year of service and 1000 hours worked
• Life Insurance provided by the company 50k
• Accident, Cancer, Hospital, and Disability insurance are available through Aflac
• Additional voluntary benefits like short term disability insurance, cancer insurance, hospital insurance, critical illness insurance, supplemental life, etc. are also offered through Aflac
• Critical Illness, Supplemental Life, and Accident insurance are available through Principal
• NJ Sick Time & PTO
Requirements
• Must be willing to travel throughout the state of NJ for events and clients
• Must be willing to commute to Morristown office 2x/week
• Must be willing to commute to Red Bank office 2x/month