What are the responsibilities and job description for the CUSTOMER SERVICE ASSOCIATE position at Immediate Appliance Service?
CUSTOMER SERVICE ASSOCIATE
Interested candidates must have experience in the appliance service industry or related technical field.
The ideal candidate will be able to multitask in this fast-paced environment, while maintaining a friendly sales approach when speaking with customers. Candidates absolutely must be customer service oriented and be able to handle a high volume of calls. In addition to a high volume of incoming calls, the Customer Service Associate will be scheduling and dispatching jobs to technicians, as well as working with vendors to order appliance parts. Candidates must be be familiar with Central/Southern Jersey and be able to map out technician schedules in a timely fashion.
Hours: Monday – Friday, 8am – 5 pm
Candidates will be contacted for in-person interviews. Main Office located in Freehold, NJ.