What are the responsibilities and job description for the Receptionist position at Immanuel Campus of Care?
Flexible, Detail-Oriented Receptionist Wanted! - Join Immanuel, join a team with heart!
Description:
The Receptionist serves as the first point of contact for the community, providing a positive and professional impression to all residents, guests, and associates. This role is responsible for handling incoming calls, assisting with resident trust transactions, and performing a variety of clerical and administrative tasks to support daily operations.
At Immanuel Campus of Care you are not just joining a team, you're joining a family that cares equally about its residents and staff. Immanuel is a Continuing Care Retirement Facility with a 5 Star CMS Staffing Rating.
Job Duties:
- Greet and welcome guests as soon as they arrive.
- Direct visitors to the appropriate resident or staff member.
- Answer, screen, and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material.
- Provide front desk coverage throughout the community as needed.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and notify the correct staff member daily for mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Respond to security system quickly and appropriately.
- Record and summit resident and staff requests for work orders.
- Maintain Front Desk Logbook for visitors and providers.
- Assist with general clerical duties as assigned.
Knowledge / Skills / Abilities:
- Knowledgeable with common office equipment (e.g., fax machines and printers).
- Ability to work professionally with community members, residents, and staff.
- Excellent written and verbal communication skills.
- Ability to use critical thinking and be proactive when issues arise.
- Excellent organizational skills.
- Knowledgeable on handling a multi-phone line system.
- Ability to respond appropriately to unpredictable situation and diverse resident population.
- Knowledgeable with Point Click Care is preferred.
Employment Requirements:
- Previous experience as a Receptionist, Front Office Representative, or similar role within a healthcare setting is preferred.
- Arizona Level One Fingerprint Clearance Card (we can help you apply, if needed)
- Current 2-step TB test (available on-site, if needed)
- Ability to read, write, and speak English.
- Flexibility and adaptability.
We value your dedication and care for our residents. That's why we are proud to provide a robust array of benefits to support you and your family.
Benefits:
- Comprehensive benefits package including medical, dental, and vision
- Company paid life insurance equal to your annual salary
- Annual Merit Increases based on work performance.
- Up to 5 weeks of PTO based on seniority
- 4 weeks paid parental leave (after one year)
- Referral Bonuses.
- Onsite Bistro with discounted employee meals
- Fun perks like food trucks, prize drawings, and many more amazing benefits!
Schedules Available:
- Friday 7:00 am to 3:30pm, Saturday thru Tuesday 8:00 am to 4:40pm
Pay Rate:
- $16.00 - $18.00 per hour based on years of experience. This is a Non-Exempt FLSA status position.
Immanuel Campus of Care is an Equal Opportunity Employer
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18