What are the responsibilities and job description for the Student Account Specialist - Immaculata University position at Immaculata University?
Immaculata University has an exciting opportunity available in our Business Office. The Student Account Specialist position is full-time reporting to the Bursar. This position will provide excellent customer service to all students, parents, and staff members in a timely and professional manner. As a member of the Bursar's Team, this position will share daily responsibilities to ensure that adequate support is provided to maintain accurate student financial records in addition to timely and accurate student billing.
RESPONSIBILITIES:
- Post payments, reconcile web payments, and load bank file
- Post miscellaneous transactions, installment plans, and tuition exemptions
- Assist with student and parent inquires via phone/email/walk-ins
- Generate Past Due Communications and follow-up
- Work closely with financial aid and registrar offices
- Assist with end of year audit activities
- Monitoring delinquent student accounts and generating refunds
- Perform other related duties or special projects as required
Immaculata University is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Requirements:
Minimum Requirements:
- Ability to work quickly and accurately with minimal supervision
- Function well under pressure and maintain a pleasant customer service attitude
- Strong problem solving and analytical skills
- Effective written and verbal communication skills
Preferred Requirements:
- Knowledge of billing and record keeping practices
- Computer experiences desired
Additional Information:
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
