Demo

Commercial Locksmith Technician

IML Security
Springfield, MA Full Time
POSTED ON 7/21/2026
AVAILABLE BEFORE 9/20/2026

The ideal candidate will have hands-on experience installing, servicing, troubleshooting, and maintaining a wide range of commercial locking systems and door hardware. This position requires excellent problem-solving skills, professionalism, and the ability to work independently in the field.

Responsibilities

  • Install, repair, and service commercial locks and door hardware.
  • Rekey cylinders and maintain master key systems.
  • Pin and rebuild lock cylinders.
  • Install and troubleshoot electric strikes, magnetic locks, and electrified hardware.
  • Install, adjust, and repair door closers.
  • Install and service panic bars, exit devices, and life-safety hardware.
  • Install and replace continuous hinges and other commercial door components.
  • Service and maintain access control systems and electronic locking devices.
  • Conduct security assessments and recommend solutions for commercial clients.
  • Troubleshoot hardware and door-related issues in the field.
  • Maintain accurate work orders, service reports, and customer documentation.
  • Provide exceptional customer service while representing the company professionally.
  • Participate in an on-call rotation schedule for after-hours emergency service calls.

Qualifications

  • Minimum 2 years of commercial locksmith experience preferred.
  • Strong experience with:
  • Rekeying and master key systems
  • Pinning lock cylinders
  • Commercial lock installation
  • Access control systems
  • Electric strikes
  • Panic bars and exit devices
  • Door closers
  • Continuous hinges
  • Door hardware installation and repair
  • Ability to read and understand hardware schedules, keying schedules, and technical drawings.
  • Experience troubleshooting commercial door and hardware issues.
  • Strong mechanical aptitude and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage time effectively.
  • Clean driving record and valid driver's license required.
  • Ability to lift and carry equipment and work in various field environments.

Preferred Qualifications

  • Locksmith certification (ALOA or equivalent).
  • Experience with commercial access control platforms.
  • Low-voltage wiring experience.
  • Experience with institutional, healthcare, educational, or government facilities.

What We Offer

  • Competitive pay based on experience.
  • Company vehicle (if applicable).
  • Paid holidays and vacation.
  • Continuing education and training opportunities.
  • Overtime opportunities.
  • Rotating on-call schedule

Pay: $22.00 - $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: On the road

Salary : $22 - $25

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