What are the responsibilities and job description for the Medical Receptionist position at IMID, Inc.?
IMID, Inc. is a dedicated group of Internal Medicine and Infectious Diseases physicians practicing in
We are seeking an energetic and detail-oriented Medical Receptionist to join our team. In this vital role, you will be the first point of contact for patients, managing front desk operations, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your positive attitude and organizational skills will help ensure a smooth patient experience and efficient clinic operations.
- Greet patients warmly and provide excellent customer service at the front desk
- Schedule patient appointments using electronic health record (EHR) systems such as Epic
- Verify insurance coverage and perform insurance authorization and verification procedures
- Manage patient check-in and check-out processes, including intake documentation review, scanning documents, etc.
- Handle multi-line phone systems with professional phone etiquette and assist with patient inquiries
- Maintain accurate medical records, files, and documentation in compliance with HIPAA regulations
- Support medical billing processes by collecting payments, operate credit card machine.
- Proven experience as a Medical Receptionist or in a medical office setting, preferably with clinic or hospital experience
- Strong knowledge of EMR systems such as Epic
- Familiarity with medical terminology,
- Excellent computer skills including proficiency in Microsoft Office applications and health information management system such as Akamai PM
- Ability to handle sensitive patient information in accordance with HIPAA guidelines
- Bilingual abilities are a plus to serve diverse patient populations
- Strong organizational skills with attention to detail in documentation review and office management tasks
- Exceptional communication skills with professional phone etiquette and typing speed (including 10-key typing)
Join us to be part of a dynamic team dedicated to delivering compassionate healthcare! Your role as a Medical Receptionist is crucial in creating a welcoming environment while supporting clinical staff through efficient administrative support. We value your expertise in medical office management, insurance verification, and patient service—helping us make every patient visit positive and seamless.
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $19 - $22