Housing Coordinator

About IMG Academy
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:

• Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

The Housing Coordinator supports the daily operations of the Housing Operations department, ensuring smooth execution of room assignments, occupancy management, and housing logistics for Boarding School students, Youth Camp participants, and other campus guests. Reporting to the Housing Assistant Manager, this position plays a key role in maintaining accuracy across housing systems, coordinating communication between departments, and ensuring an exceptional residential experience for all residents.
Key Responsibilities

• Manage day-to-day room assignments and updates in StarRez and related systems.
• Support the development and maintenance of housing allocation plans to meet business needs across multiple seasons and customer types.
• Coordinate and communicate housing assignments, roommate pairings, and move logistics with students, families, and internal teams.
• Serve as a point of contact and liaison for Student Life, Operations, Maintenance, Sales, and other departments to ensure alignment and accuracy in housing data.
• Conduct periodic inspections of dorm facilities to ensure quality standards and readiness for arrivals.
• Support the check-in and check-out process during Boarding School move-ins, Youth Camps check-ins, and special events.
• Collaborate with the Housing Manager and Assistant Manager to implement housing policies, procedures, and process improvements.
• Contribute to departmental reporting, special projects, and cross-departmental initiatives as needed.
• Adhere to all IMG Academy and company policies, procedures, and professional standards.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities and adapt to changing demands.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
• Experience with housing management or CRM systems (StarRez, Dynamics, etc.) preferred.
• Knowledge of residential life operations or student housing processes.
• Commitment to maintaining confidentiality and professionalism in all interactions.

Qualifications

Required:

• Bachelor’s degree or equivalent combination of education and experience.
• 1–2 years of administrative, operations, or customer service experience.

Preferred:

• Prior experience in housing, student life, or hospitality operations.
• Bilingual or multilingual proficiency.

Additional Requirements

• Must pass a background check and drug screening upon offer.
• Ability to work evenings, weekends, and holidays as needed during peak housing seasons.

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.

• Comprehensive Medical, Dental and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program
• and more!

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.