Epic Analyst

Epic Analyst Level 1

Reporting Structure

This position will report directly to the Project Director.

The Work

Are you eager to start a long-term career in healthcare technology? Whether you're a new college graduate, a current healthcare professional, or transitioning from military service, this is a rare opportunity to break into one of the most in-demand fields in the industry—Epic Systems. No prior Epic experience needed. Just bring your drive, curiosity, and comfort learning new technology.

Key Responsibilities will include:

• Implement, configure, and maintain assigned Epic applications to support clinical and operational workflows
• Perform comprehensive build and testing within the Epic environment, including new implementation build, post-go-live optimization, and break/fix updates
• Collaborate closely with end-users to understand business needs, translate requirements into effective Epic Solutions, and ensure system functionality meets expectations
• Troubleshoot issues, analyze system performance, and deliver timely resolutions to maintain application stability
• This role is part of a structured five-year development program designed to take you from trainee to fully certified and experienced Epic Analyst

Phase 1: Epic Certification (1-3 months)

• Attend Epic training in Verona, WI
• Complete assigned coursework and build projects
• Pass Epic certification exams (three attempts provided)

Phase 2: Epic Implementation (Approx. 15 months)

• Work directly with Hospital teams to:
• Build and configure Epic applications
• Participate in testing and validation
• Support the system through go-live

Phase 3: Post-Live Support (36 months)

• Implement upgrades and new features
• Troubleshoot and resolve issues
• Support end-users and optimize workflows

Phase 4: Post-Project Path

• Upon completion, you will have the experience to continue:
• With the hospital project, OR
• Transition to new Epic clients as a consultant

Knowledge Skills and Abilities:

• Excellent written and verbal communication skills; able to present data in a clear, concise, and actionable manner
• Highly organized, self-motivated, and able to work independently and collaboratively in a fast-paced environment. Strong comfort and aptitude for learning new technology systems
• Excellent communication, analytical, problem-solving, and teamwork skills
• Ability to commit to a structured five-year development program
• Willingness and ability to travel 1–2 times to Madison, WI for Epic certification

(Required to achieve certification within 8 weeks of training completion, with up to three exam attempts permitted.)

• Ability to travel to Louisiana once per month for approximately the first 15 months
• Ability to work 4 days per week onsite at the iMethods office; remaining days remote
• Availability for limited on-call rotations during the post-live support phase
• Comfort working in a fast-paced, collaborative project environment

Required Education and Work Experience:

• Bachelor’s degree preferred and/or equivalent professional experience (healthcare, military, or technology background preferred)
• Commitment to passing Epic certification exams within the required three attempts