What are the responsibilities and job description for the Dispatcher position at IMC Logistics?
Dispatcher
Full Time
Kansas City, KS, US
7 days ago
Requisition ID: 2120
Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:
Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
Apply any additional charges including and notify customer service of changes
Track/Maintain yard report, MDR, CNI, and Divisional Pool
Actively participate in driver recruiting and retention
Request rail billing
Processes ATP’s and Non-Productive pay. Review preliminary payroll
Oversee drivers HOS and ELD updating
Manage roadside repair
Oversee and manage Rail/Port pins – reservations – LFD
Operating with a sense of urgency while handling challenging environments
Other duties as assigned
Knowledge/Skills Required:
Minimum one year of trucking industry/dispatch experience
Data entry skills; Good communication and organizational skills
Intermodal experience preferred
DOT Regulations; Hazardous Materials
Computer literate
Ability to multi-task