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Driver Services Associate

IMC Companies LLC
Collierville, TN Full Time
POSTED ON 11/4/2025 CLOSED ON 12/2/2025

What are the responsibilities and job description for the Driver Services Associate position at IMC Companies LLC?

Position Overview: Process weekly Independent Contractor (IC) Settlements. This position also requires and maintains a high level of customer service for both internal and external sources.


Essential Job Functions:

  • Process settlements using drayage, fuel purchases, recurring chargebacks and necessary adjustments.
  • Utilize and update various software applications to maintain and generate IC settlements.
  • Review and validate account balances for accuracy and inclusion in settlements where required.
  • Set-up and maintain escrow accounts and related recurring IC chargebacks.
  • Process Region-provided adjustment to settlements for driver-related chargebacks or deposits.
  • Generate deposit batches, conduct manual loads and issue EFS checks for settlement-related items.
  • Distribute weekly settlement documents to ICs and approved Region personnel.
  • Process final settlement and escrow releases in accordance with Region’s IC Augmentation Agreement.
  • Enter adjustments for terminated ICs to ensure escrow accounts are closed into accounts payable.


Other Job Functions:

  • As needed, create new IC vendor records and assign fuel cards or WEX 6.5 cards.
  • Verify and review IC banking information to conduct pre-notes for direct deposits or WEX 6.5 cards.
  • Issue EFS checks for HR requested company driver related pay items.
  • Annually, review and validate ICs’ chargebacks and deposits in preparation for completion of 1099s.
  • Assist with other Driver Services functions as needed.


Requirements:

  • Experience in payroll, accounting or finance desired, but not mandatory.
  • Ten-key ability and knowledge of Great Plains desired, but not mandatory.
  • Strong MS Office skills, especially Excel, Word and Outlook.
  • Familiarity with databases and internally created software applications.
  • Excellent organization, time management, customer service and interpersonal skills.
  • Strong communication skills with the capacity to manage high volumes of emails and phone calls.
  • Ability to work under pressure, solve problems and multitask with meticulous attention to detail.
  • Can collaborate in a team environment and perform job duties with minimal supervision.

Salary.com Estimation for Driver Services Associate in Collierville, TN
$42,086 to $54,045
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