Program Manager

Job Description

Job Description

The Program Manager maintains overall responsibility for the quality, on time and cost optimizing delivery of all millwork and graphics elements related to individual OEM programs undertaken by the Company. This position will work with and in some cases guide Project Managers, Field Project Managers, Estimators and other operators to ensure program deliverables are achieved to Company and, most importantly, customer specifications and expectations (timing, cost, quality, etc.). This role is also tasked with defining, implementing, and managing program work flows, schedules, quality checks, and various other elements. The Program Manager will also serve as the primary point of contact with program customers, ensuring the highest levels of client satisfaction are realized.  In addition to their interactions with customers, this position is also expected to communicate effectively and regularly with internal stakeholders regarding the status of projects from a cost, production, and delivery standpoint. In sum, the Program Manager is wholly responsible for ensuring specific program business is delivered as promised, efficiently, while ensuring the highest profit margins for the Company.

ESSENTIAL FUNCTIONS (include but are not limited to)

• Manages / directs OEM programs & related products by defining & communicating objectives and strategies consistent with customer and contractual requirements
• Monitors project costs regularly and works with various functional areas in the Company to ensure budgetary targets are met or beaten; maintains ownership for the gross profitability of such programs at both a job and aggregated level
• Plans, organizes, executes & monitors all aspects of OEM programs to achieve internal & external customer commitments for delivery, performance, & satisfaction
• Acts as the primary OEM and / or Construction Management firm customer contact on program status, performance and delivery while anticipating customer needs; develops control systems and reports that accurately measure progress, identify problems, and promote efficiencies
• Establishes and manages all communications to OEM and or Construction Management client at key points of process and creates solutions to address their questions / concerns / needs
• Defines and manages internal systems for program implementation & maintenance
• Establishes performance goals and monitors adherence to program schedule
• Supports the Sales and Market activities of programs, as time allows
• Prepares and presents revenue and gross profit margin projections for all responsible programs and standard products.

REQUIRED SKILLS / COMPETENCIES (include but are not limited to)

PHYSICAL REQUIREMENTS (include but are not limited to)

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

WORK ENVIRONMENT

Company Description

With more than 27 years in business, iMBranded specializes in helping automotive dealerships maximize the impression of their facilities on their clients. State-of-the-art technology, refined installation processes and direct relationships with the world’s top automotive manufacturers give iMBranded the ability to provide OEM-approved graphic and millwork solutions to thousands of dealerships across the country. Unmatched attention to detail, and a company culture built on minimizing disruption during installation, make iMBranded the industry leader and, quite simply, best in class.

Company Description