What are the responsibilities and job description for the Mortgage Lender Officer Assistant position at iMax Mortgage Group?
We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application todayCompensation:
60000
Responsibilities:
- Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
Qualifications:
- College degree in finance or banking preferred. High school diploma or equivalent required
- Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- Although not required, having an NMLS license or training is preferred
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
About Company
Our Staff is a mixture made up of US Military Veterans and those who look to serve our communities on a daily basis. When you choose to become a client, you are choosing to have a high-end customer service team made up of loan officers, processors, brokers, and loan officer assistants who all contribute to ensuring you are educated on the process and help guide you through each phase of the process.
Our service doesn't stop when your loan closes. You remain part of our family and gain VIP invites to private gatherings and community involvement events. Our team will continue to monitor rates on a weekly basis and can even contact you to alert you to lower rate changes that you could qualify for in the future, as the market fluctuates, if you want us to do so.