What are the responsibilities and job description for the Partner Success and Growth Manager position at Imago?
Are You?
…someone who naturally builds trust and enjoys creating relationships that grow
stronger over time?
…someone who loves connecting people, listening deeply, and helping organizations solve meaningful challenges?
…someone who naturally turns one great relationship into many because people
genuinely enjoy working with you?
…someone who is equally comfortable facilitating a leadership workshop, visiting a
classroom, attending a Community of Practice, or having coffee with a partner to
better understand their goals?
We're growing, and we'd love to meet you.
Who’s behind the hiring:
IMAGO believes learning should be felt, not just taught. We design experiences that build life skills, workforce readiness, and leadership in ways learners remember and use.
From the classroom to the boardroom, we partner with schools, districts, and
organizations to build better humans. Our work blends curriculum, facilitation, and
measurement to make “life skills” tangible, practical, and powerful.
We’re looking for a teammate who values this work and is ready to thrive in it.
Role
This full-time, on-site role in Fresno, CA is part relationship builder, part facilitator,
and part strategic growth partner.You'll serve as one of the primary faces of IMAGO, working closely with school districts, educators, and organizational partners to ensure they receive an exceptional experience from implementation through renewal. You'll strengthen existing partnerships, identify opportunities for continued growth, and help shape the future of our programs through continuous feedback and collaboration.
This role is ideal for someone who genuinely enjoys building long-term relationships, facilitating meaningful experiences, and helping organizations achieve lasting impact.
What you'll do:
- Build trusted relationships with school districts, organizations, and partners to
ensure exceptional experiences and long-term success
- Lead regular partner check-ins, support renewals, and identify opportunities
to expand IMAGO's impact within existing accounts
- Visit classrooms, workshops, and implementation sites to observe program
quality, gather feedback, and ensure learners are having meaningful
experiences
- Facilitate engaging leadership development workshops for educators,
administrators, and organizational leaders
- Represent IMAGO at conferences, community events, and industry gatherings
while building new relationships and strengthening existing ones
- Collaborate with internal teams to improve curriculum, professional learning
experiences, and supporting resources based on partner insights and field
experience
- Serve as the voice of our partners by communicating needs, opportunities,
and ideas that strengthen our products and services
- Help identify strategic opportunities that deepen partnerships and contribute
to the continued growth of IMAGO
Why IMAGO?
-Work that actually impacts how people show up in life and work
-Opportunity to shape programs, partnerships, and organizational growth
-A fast-moving, creative environment where ideas turn into action quickly
-Growth path into leadership, business development, program design, and
strategy
Requirements
-3 years of experience in account management, customer success,
partnership development, education, facilitation, or a relationship-focused role
-Outstanding communication and relationship-building skills
-Comfortable presenting and facilitating with groups ranging from educators
to executive leaders
-Strong organizational skills with the ability to manage multiple partners and
priorities simultaneously
-Self-directed, proactive, and naturally follows through on commitments
-Willingness to travel throughout California with occasional national travel
-Passion for education, leadership development, and creating meaningful
learning experiences
Nice to Have (but not required)
-Experience working with K–12 schools, workforce development, or professional
learning
-Sales, account management, or customer success experience
-Curriculum development or facilitation experience
Interested in exploring the fit more?
Please email jayme@weareimago.com to set up time to connect.