What are the responsibilities and job description for the Receptionist position at Imago Venues?
Receptionist - Burleigh Court Hotel
Full time (30 hours per week) - mixture of early and late shifts
Rate of Pay: £13.45 per hour
Benefits
We are looking for a confident individual with excellent customer service skills, who can communicate effectively with both guests and team members. You will be the first point of contact for our guests, welcoming them all with a smile! You must be able to use your initiative and work well under pressure, in order to exceed our guest’s expectations by consistently delivering excellent service.
You will have a minimum of one years’ experience in a customer facing role. Experience in a busy, volume driven front of house hospitality operation is desirable, although not essential as full training will be given.
About Us
Based at Loughborough University Campus, our brand portfolio includes:
With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2024.
Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team!
Closing date: 3rd November 2026
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer
Full time (30 hours per week) - mixture of early and late shifts
Rate of Pay: £13.45 per hour
Benefits
- 25 days annual leave plus bank holidays
- Paid leave day for your birthday
- Free access to on-site gym facilities at Burleigh Springs
- Free meal
- Free car parking
- Enrolment into company pension scheme
We are looking for a confident individual with excellent customer service skills, who can communicate effectively with both guests and team members. You will be the first point of contact for our guests, welcoming them all with a smile! You must be able to use your initiative and work well under pressure, in order to exceed our guest’s expectations by consistently delivering excellent service.
You will have a minimum of one years’ experience in a customer facing role. Experience in a busy, volume driven front of house hospitality operation is desirable, although not essential as full training will be given.
About Us
Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2024.
Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team!
Closing date: 3rd November 2026
Imago Venues are an Equal Opportunities and Disability Confident Committed Employer
Salary : $13