What are the responsibilities and job description for the Advanced Imaging Scheduler (Palmer) position at Imaging Associates, LLC?
Imaging Associates is seeking a full time Advanced Imaging Scheduler to join our dynamic and energetic front desk with reception and scheduling duties. At Imaging Associates, we are proud to offer expert imaging technology combined with exceptional customer service to the community. The health and well-being of our patients is our number one priority. If you are focused on excellence, with a positive engaging personality and a passion for customer service, we would love to talk with you!
This is a full-time, 40 hours per week position that requires rotations to both our Anchorage location and Eagle River location. This position provides an opportunity to work 8-hour or 10-hour shifts to provide a balance of work and personal life. This position will coordinate patient scheduling for advanced imaging services, with a focus on all imaging modalities offered (including mammography, ultrasound, MRI, CT, X-ray, and others). This position will handle incoming calls/ make outgoing calls for the practice and work directly with Technologists, Radiologists, and other modality teams to ensure seamless patient flow, procedure preparation, coordination between modalities.
Qualifications:
- Education: Experience or coursework in medical terminology, anatomy, and/or radiology-specific systems (RIS, RIS/MIS platforms) required. Some college or equivalent combination of education and experience required.
- Experience: 1-3 years medical office and registration/scheduling experience is preferred, ideally in an imaging setting. Experience with medical pre-authorizations. Experience with multi-line telephone system, personal computers, and other common office equipment required. Radiology Information System (RIS) experience is preferred. Familiarity with working alongside clinical staff, such as technologists or coordinators, and coordinating between multiple modalities is highly desirable.
- Must be able to demonstrate good customer service skills; do multiple tasks with frequent interruptions; and work flexible shifts. Must be able to apply basic math skills.
- Rotations to our Eagle River and Palmer locations and regular attendance are absolute requirements of this position.
- Must be able to read, write and speak English.