Project Coordinator

IMAGING ASSOCIATES, LLC
Position: Project Coordinator, Business Intelligence
Location: Anchorage, Eagle River, and Palmer, Alaska
Department: Business Intelligence
Reports To: Director of Business Intelligence
Status: Full Time, Non-Exempt
Schedule: 40 hours per week, Monday through Friday

Position Summary

Imaging Associates is seeking a highly organized and detail-oriented Project Coordinator to support the rollout of enterprise AI and automation initiatives across our healthcare operations. This role plays a key part in driving execution, coordination, testing, and change management efforts that improve patient outcomes and operational efficiency.

The Project Coordinator will partner closely with leadership, operations, IT, and AI engineering teams to manage timelines, facilitate testing and validation, support go-live readiness, and ensure sustainable adoption of new processes. This is a hands-on role ideal for someone who enjoys structure, cross-functional collaboration, and working in a fast-paced healthcare environment.

Key Responsibilities

Project Planning and Execution

• Develop, maintain, and track detailed project plans, milestones, dependencies, and ownership across defined implementation phases

• Manage day-to-day execution using Asana, ensuring transparency, accountability, and momentum

• Maintain and organize all project artifacts, documentation, and workflows

Testing and Validation

• Coordinate and facilitate testing of AI-driven automation supporting indexing, scheduling, claims scrubbing, and gamification workflows

• Prepare test plans, agendas, scenarios, observation tools, and documentation templates

• Compile findings, identify defects or process gaps, and communicate refinements to AI engineering partners

Change Management and Enablement

• Support frontline staff and leadership through process changes with hands-on coaching and training

• Facilitate workshops and readiness sessions to support adoption and sustainability

• Serve as the primary operational liaison between project teams, department leaders, and staff

Performance Monitoring and Reporting

• Define and implement daily performance metrics for AI agents and operational workflows

• Integrate metrics into leadership huddles and ongoing monitoring processes

• Prepare and deliver weekly project status reports including risks, issues, and resource needs

Go-Live and Post-Implementation Support

• Support go-live readiness planning and execution

• Provide post-launch stabilization support and follow-up improvements

Documentation and Capacity Building

• Develop training materials, standard work documentation, and reference guides

• Support long-term operational improvements across HR, patient experience, and revenue cycle processes

Knowledge, Skills, and Abilities

• Strong proficiency with Asana or similar project management tools

• Experience facilitating workshops, testing sessions, and readiness events

• Ability to create clear process maps, documentation, and performance dashboards

• Comfort working with data, metrics, and trend analysis

• Working knowledge of AI-driven automation concepts in healthcare environments

• Strong communication skills with the ability to coordinate across clinical, technical, and operational teams

• Understanding of HIPAA and healthcare compliance requirements, with strict respect for PHI boundaries

• Excellent time management with the ability to prioritize competing demands

Required Qualifications

• Bachelor’s degree in Business, Healthcare Management, Project Management, or a related field, or equivalent experience

• Two or more years of experience in project coordination, preferably in healthcare, automation, or technology-driven environments

Preferred Qualifications

• Certified Associate in Project Management (CAPM)

• Project Management Professional (PMP)

• Prosci Change Management certification or similar

• Agile or Scrum certification such as Certified ScrumMaster

Physical Demands and Work Environment

• Primarily office-based work with standard computer and electronic equipment

• Occasional travel to Imaging Associates facilities, including exposure to cold weather or imaging equipment environments

• Ability to sit, stand, walk, and occasionally lift up to 25 pounds, with reasonable accommodations available

Why Imaging Associates

Imaging Associates is a locally owned healthcare organization committed to innovation, quality, and patient-centered care. This role offers the opportunity to work at the intersection of healthcare operations and emerging AI technology, with direct visibility to leadership and meaningful impact on how care is delivered.