Independent Living Program Supervisor

Purpose of Position- Responsible for the ongoing support and development of the Primary Residential Counselors.  Maintains regulatory compliance and contributes to the financial viability of Imagine! programs. Provides monitoring and support to ensure health, safety, wellbeing, and a high quality of life of individuals on their caseload. Maintains professional relationships with all individuals receiving services, staff, contractors, and stakeholders. 

Essential Duties/Responsibilities

• Provides management of the daily operations of Imagine!’s individual residential supports and services (IRSS), including independent living and provider settings.
• Provides management of the daily operations of Imagine!’s non-residential services under our Class B license
• Monitors regulatory compliance of the independent living program as well as compliance with company policy and procedure.
• Ensures quality of services through staff, client, guardian and stakeholder satisfaction, in accordance with departmental mission and goals.
• Directly supervises Primary Residential Counselors- Responsible for hiring, training, mentoring/performance management, and disciplinary action.
• Responds to emergency situations on a 24-hour basis, working with Primary Residential Counselor- Program Manager, Assistant Director of Community Partnerships, and others. 
• Responsible for providing client support and maintaining a small caseload of 2-4 individuals
• Monitors and responsible for programmatic quality assurance (across residential and non-residential sites), including supporting with audits, quarterly home visits and fire drills, Human Rights Committee (HRC) reporting and follow-up, HCA compliance, and ensuring staff documentation is completed
• Maintains current, up-to-date knowledge of all regulatory issues and changes and ensures residential program compliance with all standards and regulations, including Imagine! policies and procedures.
• Supervises a 24-hour, 365-day program, including fulfilling on-call responsibilities, caseload coverage, and other action necessary to meet Imagine! standards.
• Supports individuals with a variety of disabilities (IDD, brain injury, autism, physical disabilities, etc.) coming from a wide array of backgrounds to maintain their independence

Job Qualifications

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.

Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse workplace.