Senior Account Manager

Department: Account Management

Location: New York

Compensation: $100,000 - $110,000 / year

Description

This is a pivotal, high-impact role for a strategic leader ready to take ownership as the key day-to-day lead on a dynamic account. We're seeking an ambitious Senior Account Manager with 7 years of proven success in the experiential marketing and/or related fields, including agency or in-house marketing to join our New York studio. As Senior Account Manager, you will be instrumental in driving groundbreaking integrated programs, crafting solid digital strategies, and delivering experiences that reshape the status quo for some of the world's most exciting brands. If you are passionate about innovative problem-solving and mentoring high-performing teams, and you thrive in a fast-paced environment where your strategic direction is critical to client success, this is your opportunity to truly lead.

Key Responsibilities

• Strategic Acumen: Demonstrates a deep understanding of Imagination's methodologies and client business practices, thinking strategically to identify opportunities and challenges.
• Creative Inspiration: Inspires and champions innovative solutions, consistently envisioning fresh approaches to meet client needs.
• Results-Oriented: Consistently delivers high levels of client satisfaction, driving projects to successful completion and exceeding expectations.
• Collaborative Leadership: Fosters strong working relationships across internal and external teams, uniting individuals towards shared client objectives.
• Problem Resolution: Possesses exceptional analytical and problem-solving abilities, proactively identifying issues and developing effective, imaginative solutions.
• Client & Stakeholder Engagement: Cultivates and maintains robust relationships with clients, cross-functional teams, and internal stakeholders, ensuring seamless communication and partnership.
• Project Leadership: Expertly manages multiple projects concurrently, optimizing resources and prioritizing tasks to ensure timely and budget-compliant delivery.
• Agile Adaptability: Demonstrates responsiveness to evolving client needs and dynamic market conditions, adjusting strategies and approaches as required.
• Organizational Excellence: Possesses strong organizational capabilities, meticulously managing project timelines, budgets, and resources.
  
  
  

Skills, Knowledge and Expertise

• 7 years of agency experience with a proven track record in an agency environment.
• Comprehensive channel proficiency across events, experiential activations, exhibition design, digital, social media, screen content production, and integrated marketing communications programs.
• Expertise in concurrent project management, adept at overseeing and executing multiple initiatives simultaneously.
• Leads by example, inspiring through actions and attitude rather than relying on position or tenure.
• Highly collaborative, effectively partnering with cross-functional teams and internal stakeholders.
• Motivational leader, capable of inspiring and guiding teams towards successful outcomes.
• Strategic thinker, with deep insight into Imagination's practices and client business objectives.
• Innovatively creative, consistently envisioning and championing fresh, impactful solutions.
• Results-driven, consistently exceeding client expectations and ensuring high levels of satisfaction.
• Exceptional communication skills (verbal, written, and presentation), fostering clear and effective dialogue.
• Adept at relationship building, cultivating strong, positive connections with all key partners.
• Exceptional problem-solver, proactively identifying potential issues and developing creative, effective resolutions.
• Impactful organizational skills, meticulously managing project timelines, budgets, and resources for seamless delivery.
• High attention to detail, ensuring accuracy and precision in all deliverables.
• Flexible and adaptable, readily adjusting to evolving client needs and dynamic market conditions.
• Availability: Must be able to work weekends and holidays occasionally based on client demands.
• Global Mobility: Capable of international travel for periods of up to two weeks at a time.
  
  
  

Benefits

What we can offer you:

• Work with a state-of-the-art product and deliver it to exciting and innovative brands
• Learning and development opportunities that contribute to professional growth
• A fun, engaging work culture
• Be part of a mission-driven team that values agility, integrity, and excellence
• Opportunity to contribute to large-scale, high-impact projects from day one
  

Benefits and perks offered:

• Comprehensive paid time off benefits
• Hybrid work model, where our team comes into the office a minimum of 3 days per week
• Generous parental leave
• Up to 4% safe harbor company 401k match
• Comprehensive, low-cost health benefits
  
  
  

‎Imagination:
Imagination is The Original Experience Design Agency. Founded over 50 years ago, we apply the power of our collective imagination to creative, commercial, and cultural challenges, creating experiences that move people. We specialise in Consulting, Destinations, Content and Live Events.

We have 13 global studios worldwide, united by a deep understanding of what moves people on a human level, and a determinedly independent spirit. Imagination was officially certified as a Newsweek Most Loved Workplace® 2023.

Our clients include Major League Baseball, Visa, Amazon, Ford, LVMH, Harley-Davidson, and Google.

For more information, please visit imagination.com or follow @imaginationglbl on social.

Our Beliefs and Behaviours:
We have identified four foundational beliefs that underpin Imagination. More powerful than generic corporate values, they motivate us to act, to foster the behaviours that lead to success:

We believe curiosity is the root of original insights and ideas... so we look at the world with fresh eyes, we experiment, invent and up-end conventions.

We believe rigour results in better choices... so we ask precise, provocative questions.

We believe bravery tames the unknown... so we demand ambition, confident that together we can meet ‘never been done before challenges’.

We believe respect builds stronger teams and continued success... so we recognise the uniqueness and unique potential in each individual, we are accountable to each other, we play as a team.

Global Inclusivity Statement:
At Imagination we value diversity, equity and inclusion as principles that make us stronger, more innovative and more creative as an organisation.

As a team and a business we know that creativity thrives in teams and organisations that comprise diverse groups of people, embracing diverse perspectives, where people feel able to share their whole selves.

That’s why we are committed to fostering an environment where every individual, regardless of race, religion, gender identity, age, sexual orientation, disability, veteran status, neurodiversity, socio-economic background, or indigenous identity, feels valued, respected, and empowered to succeed.

Our Beliefs and Behaviours
By living our core behaviours, being curious, rigorous, brave and respectful, we remain dedicated to building a workplace and a world where everyone is seen, heard, and has the opportunity to thrive.

Curiosity sparks innovation - We seek out diverse perspectives, challenge assumptions, and embrace new ways of thinking.

Rigour ensures impact - We approach our work with discipline and dedication, ensuring that these beliefs are not just words, but lived experiences.

Bravery stands up for what’s right - We confront biases and advocate for progress.

Respect is fundamental - We foster and encourage open dialogue and challenge ideas constructively.

Our Commitment
We expect our team to actively foster a safe, empowering, and inclusive culture. Our commitment extends beyond our workforce to our partners and suppliers, who we hold to the same standards of inclusivity and non-discrimination.