Senior Manager, Benefits and Compensation

Overview

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

The Senior Manager, Benefits and Compensation Administration is responsible for the strategy, design, and administration of all health, welfare, compensation, workers’ compensation, and leave of absence programs. This role ensures compliance with all applicable regulations, drives operational excellence, and enhances the overall employee experience. The Senior Manager leads and develops a team of benefits and compensation professionals while partnering with leadership, Finance, Legal, and external vendors to deliver scalable, compliant, and cost-effective programs.

Responsibilities:

• Lead the administration and continuous improvement of employee benefits, compensation, workers’ compensation, and leave of absence programs.
• Provide strategic oversight of compensation practices, including base pay, incentive programs, and market alignment.
• Oversee workers’ compensation programs, including claims management, return-to-work strategies, vendor coordination, and cost containment.
• Oversee leave of absence programs, including FMLA, ADA, and state-specific leave requirements, ensuring compliance and consistent administration.
• Manage and develop a team of benefits and compensation specialists, including setting priorities, coaching, and performance management.
• Oversee vendor and consultant relationships, including brokers, TPA partners, and compensation advisors, ensuring service delivery and performance standards are met.
• Ensure full compliance with federal, state, and local regulations, including ERISA, COBRA, HIPAA, ACA, FMLA, ADA, workers’ compensation laws, and applicable wage and hour requirements.
• Partner with Finance on budgeting, forecasting, and cost management across benefits, compensation, and workers’ compensation programs.
• Support compensation processes, including annual merit cycles, bonus planning, and market benchmarking.
• Oversee reconciliation and approval of all benefits-related invoices, ensuring accuracy, timeliness, and financial controls.
• Ensure programs operate in accordance with plan documents, policies, and service agreements; lead resolution of complex issues and escalations.
• Ensure compensation structures and practices align with Company philosophy and internal equity.
• Oversee development and maintenance of benefit, leave, and compensation documentation and guidelines.
• Ensure accurate data management within the HRIS and integrity of data shared with vendors, auditors, and consultants.
• Develop and execute communication strategies to educate employees on benefits, compensation, and leave programs.
• Lead annual enrollment planning and support compensation planning cycles.
• Identify opportunities to enhance Total Rewards programs to remain competitive and aligned with organizational goals.
• Perform other duties as assigned.
  
  
  

Skills and Qualifications:

• Bachelor’s Degree required
• Minimum 8–10 years of progressive experience in benefits, compensation, workers’ compensation, and/or leave management
• Proven leadership experience managing and developing teams
• Strong knowledge of benefits, compensation, leave, and workers’ compensation compliance requirements
• Experience managing vendors, brokers, TPAs, and compensation consultants
• Strong analytical and financial acumen related to Total Rewards planning and cost management
• Experience with HRIS platforms (Dayforce or similar)
• Strong communication and stakeholder management skills
• Highly organized with the ability to manage multiple priorities in a fast-paced
  
  
  

Company Values & Benefits

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do
  
  
  

Benefits:

• Weekly pay
• Medical, Dental, Vision
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment
  
  
  

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.