What are the responsibilities and job description for the Delivery Advocate position at ImageFIRST?
Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.
Check out our company page https//www.imagefirst.com/company/
Job Responsibilities
Deliver products to and from our clients as required. Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts. Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles. Work with your local team to facilitate all clients needs.
- Load truck Ensure complete load is loaded in accordance with delivery manifest.
- Unload Truck Ensure all product is removed from truck and truck is cleaned and sanitized.
- Truck Maintenance timely communication of repairs, PM, accidents
- Paperwork Ensure delivery manifest is signed and recorded in accordance with our client’s expectations.
- Team Meetings Attend team meetings as required
- Support Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers and their patients.
- Sales Look for opportunities to add product at clients and relay any sales information back to your local team.
- Customer Relationships Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.
Job Requirements
- Minimum of three years of experience within sales or a route sales role
- Must possess a professional appearance
- Must be able to consistently lift 35 pounds
- Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis
- Must possess a minimum of High School Diploma or equivalent
- Must possess a valid Driver’s License and have an excellent driving record
- Must be able to obtain a C Class Driver's License
- Should possess a sense of direction/knowledge of area
- Must possess exceptional customer service skills
- Must have effective written and verbal communication skills
- Must have 3 years verifiable CDL - A experience
Essential Job Responsibilities include but are not limited to the following
- Knowledge Practical insight specific to the textile services industry and operations.
- Decision Making Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
- Communication Excellent oral, written, phone and face to face communication skills with associates, customers and managers.
Required Competencies
- Be Respectful Value all we come in contact with
- Be Remarkable Create a positive moment with every interaction
- Be Safe Keep ourselves and those around us safe
- Be Honest Be guided by truthfulness in all we do
Benefits
- Weekly pay
- Medical, Dental, Vision
- Pet, Legal, and Hospital Indemnity Insurance
- 401k (match)
- Paid Time Off Package
- Paid Parental Leave
- Tuition Reimbursement
- Referral Program
- Great company culture
- Collaborative team environment
- 4 day work week
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.