Receptionist [PRN]

Mission Statement:  

We shepherd people for the glory of God.

Company Overview: 

Every employee is a Shepherd. Above all else, Shepherds are stewards of the people and resources entrusted to them. Shepherds feed and care for all people consistent with the Fruit of the Spirit (Gal 5:22, Love, Joy, Peace, Patience, Kindness, Goodness, Faithfulness, Gentleness and Self-Control). Our supreme example of a Shepherd is "The Good Shepherd", Jesus Christ.

Position Summary

We are seeking a professional, dependable, and customer-focused Receptionist to join our long-term care team. This position serves as the first point of contact for residents, families, visitors, and staff while helping maintain a welcoming, organized, and secure environment within the facility.

The ideal candidate will possess excellent communication skills, strong professionalism, and the ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Answer and direct incoming phone calls professionally and courteously
• Greet residents, visitors, vendors, and staff at the front entrance
• Monitor and respond appropriately to door alarms and facility entry systems
• Assist visitors with sign-in procedures and general inquiries
• Maintain communication logs and front desk documentation
• Support administrative staff with clerical duties as needed
• Help maintain a clean, organized, and professional reception area
• Communicate effectively with nursing staff and department leaders regarding visitor or resident concerns

Qualifications

• High school diploma or equivalent preferred
• Previous receptionist, customer service, or healthcare experience preferred
• Strong communication and interpersonal skills
• Basic computer and telephone system knowledge
• Ability to multitask and remain organized
• Professional appearance and demeanor
• Reliable attendance and punctuality required