Billing Support Specialist

Mission Statement:  

We shepherd people for the glory of God.

Company Overview: 

Every employee is a Shepherd. Above all else, Shepherds are stewards of the people and resources entrusted to them. Shepherds feed and care for all people consistent with the Fruit of the Spirit (Gal 5:22, Love, Joy, Peace, Patience, Kindness, Goodness, Faithfulness, Gentleness and Self-Control). Our supreme example of a Shepherd is "The Good Shepherd", Jesus Christ.

Position Summary:

We are seeking a dependable, detail-oriented LTC Billing Support Specialist to join our healthcare billing team. The ideal candidate will have strong experience in long-term care or hospital billing and extensive knowledge of Medicare and Medicaid billing processes.

Key Responsibilities:

· Manage aging accounts receivable and claims follow-up

· Review, correct, and appeal denied or underpaid claims

· Work directly with Medicare, Medicaid, and insurance payers to resolve billing issues

· Review EOBs, modifiers, coordination of benefits, CPT, and ICD-10 coding accuracy

· Process patient payments and assist with payment arrangements

· Communicate professionally with patients, insurance companies, and facility staff regarding billing inquiries

· Maintain accurate account documentation and billing records

Qualifications:

· Minimum 3 years of medical billing and claims follow-up experience required

· Long-term care or hospital billing experience required

· Strong knowledge of Medicare and Medicaid billing regulations

· Experience reading and interpreting EOBs and insurance billing policies

· Knowledge of CPT, ICD-10 coding, modifiers, and coordination of benefits

· Strong organizational, communication, and problem-solving skills

· Ability to meet deadlines and work effectively in a team environment