What are the responsibilities and job description for the Practice Manager position at Image Specialty Partners?
Image Orthodontics is currently seeking a Practice Manager for our orthodontics office. This individual will play a crucial role in maintaining smooth clinic operations and delivering exceptional patient care. Come join us as our Practice Manager, where your proactive attitude towards achieving results will drive outstanding dental service for our valued patients.
Benefits
- Competitive pay with a bonus incentive plan
- Comprehensive health insurance covering medical, dental and vision
- 401(k) retirement plan
- Paid time off and holidays
- Complimentary and discounted orthodontic treatment for yourself and immediate family members
Responsibilities:
- Oversee daily operations across two office locations, ensuring everything runs efficiently and consistently
- Execute and maintain established processes, systems, and workflows with a high level of accuracy and reliability
- Manage office logistics including supplies, vendors, facilities coordination, and workspace organization
- Serve as the go-to person for employees, helping create a positive, engaging, and well-supported office experience
- Coordinate office events, team activities, and culture-building initiatives across both locations
- Support marketing initiatives by coordinating campaigns, organizing materials, and tracking basic performance metrics
- Own inbound sales lead follow-up, ensuring timely outreach, qualification, and proper handoff to the sales team
- Maintain and update CRM systems with accurate lead tracking, notes, and follow-up activities
- Partner with leadership to support operational needs and continuously improve office efficiency
- Troubleshoot issues quickly and proactively, ensuring minimal disruption to the team
Qualifications:
- Consistent track record of execution with exceptional attention to detail and follow-through
- Strong operatons and management experience in an office environment
- Exception experience managing multiple priorities
- Highly organized with a structured, process-oriented mindset
- Comfortable supporting marketing coordination and sales lead follow-up
- Bilingual in Spanish and English preferred
- Positive, can-do attitude with a focus on creating a fun and welcoming environment
- Excellent communication and interpersonal skills
- Be a key part of creating an engaging, high-energy workplace culture
- Gain exposure to both operations and revenue-driving functions (marketing & sales)