Receptionist

As the Receptionist, you’ll be the first point of contact for IMA clients, visitors, and internal teams—creating a welcoming, polished, and efficient front office experience. In this highly visible role, you’ll support daily office operations through front desk management, administrative coordination, and shared resource support.

We’re looking for someone who is organized, adaptable, detail-oriented, and consistently demonstrates professionalism, discretion, and excellent customer service.

• Serve as the face of the office by creating a warm, professional first impression for all visitors
• Open and close the reception area, ensuring it is organized and presentable
• Greet and assist clients, visitors, and vendors; notify staff of arrivals
• Answer, screen, and route incoming calls promptly and professionally
• Manage front desk email communications, including general inquiries and document routing
• Maintain visitor logs and support workplace security protocols (e.g., badge management)

• Coordinate conference room scheduling and reservations
• Assist with meeting setup, technology, and on-site support as needed

• Provide general administrative support, including document preparation, spreadsheets, presentations, and proposal assembly
• Assist with time-sensitive requests and special projects across teams

• Maintain organization of shared office resources and subscriptions
• Monitor and replenish office, kitchen, and supply inventory
• Support overall front office efficiency and coordination

• Process and distribute incoming and outgoing mail, packages, and faxes
• Ensure timely digital distribution of scanned documents
• Provide backup support for facilities and supply management functions

• Assist with new hire setup, including workstations and welcome communications
• Provide backup support for employee-related processes and requests
• Support ordering of employee and client gifts as needed

• Provide cross-functional backup support across office operations
• Take on additional responsibilities and projects as needed

• High school diploma or equivalent required
• 6 months to 2 years of relevant experience in a receptionist, administrative, or customer-facing role
• Strong communication and interpersonal skills with a customer-first mindset
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Highly organized with strong attention to detail and the ability to multitask
• Self-motivated and able to work both independently and collaboratively
• Flexible and adaptable in a fast-paced environment
• Basic math and problem-solving skills

Salary Range: $52,000 USD - $56,000 USD

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
 
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development.  In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. 

*These benefits do not apply to internship roles.

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

• 2020-2023 Business Insurance Magazine Best Places to Work in Insurance 
• 2023 Inc. Magazine’s Best Workplaces 
• 2023 Denver Business Journal’s Best Places to Work 
• 2022-2023 Connecticut Top Work Places  
• 2021-2023 Inc. 5000’s List of Fastest Growing Companies  
• 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies 
• 2022-2023 Kansas City Business Journal’s Best Places to Work 
• 2021-2023 Charlotte Business Journal’s Best Places to Work  
• 2021-2023 Los Angeles Business Journal’s Best Places to Work 
• 2021-2023 The Salt Lake City Tribune Top Work Places 
• 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces 
• 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category 
• 2021 Dallas Business Journal’s Best Places to Work 
• 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska 

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.