What are the responsibilities and job description for the Logistics Coordinator position at IM Global LLC?
Responsibilities Overview
- Assist with the communication between the customer services team and our US vendor.
- Responsible for ensuring the completeness of customs clearance information and documents. Ensure the comminication between our service providers and airlines is completed in a timely manner.
- Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
- Coordinate and follow-up with our warehouse and 3rd party warehouses for the customer's needs. Such as: order fulfillment, forwarding, dropship, transshipment, and demolition etc.
- Monitor and coordinate import customs clearance and transportaion.
- Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.
IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Paid time off
Schedule:
- Weekend availability
Ability to commute/relocate:
- Jamaica, NY 11434: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Language:
- Mandarin (Required)
Work Location: In person
Salary : $45,000 - $50,000
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