PRODUCT MANAGER

Position Summary

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Product Manager.  Subject to management approval, this position will develop and implement policies and procedures regarding data and systems management and will provide feature and scope for systems and data for the assigned division(s), while working with the Department of Innovation and Technology to develop and coordinate the deployment of EDP hardware systems, the availability of software, the adoption of system features, and the utilization of hardware and software.  The position will also provide quality control on projects and serve as scope and feature lead on systems development impacting division functioning.  This position provides a great opportunity for someone with a strong background in IT Product Management who has a desire to utilize those skills to enhance the operations of the Department of Children and Family Services.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Product Manager for the Office of the Guardian
• Serves as scope and feature lead on systems development impacting Office of the Guardian functioning
• Provides oversight of Office of the Guardian system data quality, usage, and security
• Serves as full line supervisor
• Collaborates with Department data stewards and DoIT Data Management to develop Business Intelligence (BI) processes to increase productivity, improve decision making processes, and improve the accuracy of data
• Plans, develops, and provides special one-time studies regarding the impact of policy requirements, administrative decisions, and demographic changes
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business or public administration 
• Requires four years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• 4 years of professional experience overseeing or conducting IT product management activities in a public or business organization
• 4 years of professional experience in the development and implementation of policies and procedures in a public or private organization
• 4 years of professional experience conducting program planning activities in a public or business organization
• 4 years of professional experience in the development of strategies for the improvement of program services and usage of technology
• 4 years of experience supervising professional staff in a public or business organization
• 4 years of experience serving in a liaison capacity for a public or business organization

Conditions of Employment

• Requires the ability to pass a background check
• Requires possession of a valid driver’s license and ability to travel

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx