What are the responsibilities and job description for the INTACT SERVICES SPECIALIST(UMP)(SPANISH SPEAKING)-HILLSIDE position at illinois?
Job Requisition ID: 55355
Opening Date: 04/24/2026
Closing Date: 05/08/2026
Agency: Department of Children and Family Services
Class Title: CHILD WELFARE SPECIALIST - 07218
Skill Option: UMP Credential
Bilingual Option: Spanish
Salary: Anticipated Starting Salary $6,460 monthly; Full Range $6,460-$9,337 monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:
PUC: 90700254
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Serves as Intact Services Specialist
- Provides follow up to parents and families to ensure appropriate linkages have been made with service providers
- Provides immediate oversight to families who are requesting non-investigatory prevention services and provides referral services to neighborhood/community resources.
- Prepares and maintains case documentation for planning, implementing, and evaluating services
- Works with other Departmental units to facilitate positive outcomes and provision of services for non-child abuse/neglect matters, including prevention services, dependencies, court supervision, runaways, etc.
- Translates and interprets, both orally and in writing, for Spanish speaking clients regarding services available and the proper completion of forms.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Preferably requires a master’s degree in social work; or a master’s degree in a related human service field, supplemented by one year of directly related professional casework/case management experience; or requires a bachelor’s degree in social work and one year of directly related professional casework/case management experience; or requires a bachelor’s degree in a related human service field and two years of directly related professional casework/case management experience
- Requires ability to translate and interpret Spanish at a colloquial skill level.
The college or university issuing a bachelor’s or master’s degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education. The directly related professional casework/case management experience must be related to family preservation, family reunification, adoption, youth development, counseling, and advocacy services or a related field.
Conditions of Employment
- Requires travel, a valid driver’s license, daily access to an automobile, and proof of vehicle insurance.
- Requires completion of a background check and self-disclosure of criminal history
- Requires physical, visual and auditory ability to carry out assigned duties.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Work Hours: Monday-Friday 8:30AM-5:00PM
Headquarter Location: 4415 Harrison St, Hillside, Illinois, 60162
Work County: Cook
Supervisor: Melanie Lester
Agency Contact: Tiffany Norton
Email: Tiffany.Norton@illinois.gov
Posting Group: Social Services
This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Salary : $6,460 - $9,337