What are the responsibilities and job description for the Business & Finance Specialist - Office of the Chief Information Officer position at illinois?
Duties & Responsibilities
Maintain electronic records using Pinnacle Service Request Management System and related systems, ensuring appropriate charges (accounts receivable) to university customers or vendors for services provided.
- Process CFOP changes, mass change requests, domain adds/renewals/changes and other applicable transactions.
- Add new services and setup billing.
- Review and modify services, add or remove charges, troubleshoot variances as necessary to ensure accurate billing to departments using Pinnacle. Communicate variances to appropriate Service Manager for review.
- Provide Pinnacle customer support. • Assist in maintaining current accurate accounts receivable records in Pinnacle and collaborate with external offices and vendors to resolve issues.
- Add Pinnacle access for staff and maintain Pinnacle Department Mangers in the Pinnacle System.
Assist in processing fund transfers via journal vouchers or mass changes through the feeder file process.
Process accounts receivable transactions, following up to verify payment posts in Banner. Process, log and deposit receivable checks.
Purchase equipment, supplies and services as needed via iBuy, P-Card, T-Card or Emburse. Process internal travel requests, including meeting with staff, arranging hotels, flights, reimbursements, etc. Assist with accounts payable processing or investigating payment issues.
Reconcile internal purchasing transactions in the College of Engineering Purchasing Application.
Perform other duties as assigned.