Coordinator - Marketing Operations

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Job Description:

Summary:

The Marketing Operations Coordinator provides coordination and organizational support for integrated marketing, communications, and recruitment initiatives across Illinois Central College. This role supports campaign planning, follow-through, documentation, reporting, and communication across the Marketing division.

The coordinator serves as a central resource for campaign intake, planning meetings, reporting, timeline tracking, SharePoint organization, proofreading, and recurring workflows. This role collaborates with Admissions, Web Services, Events, and divisional leadership to support campaign execution and improve visibility across projects and initiatives.

Compensation for the Coordinator - Marketing Operations is $47,240-$52,041.60.

Essential Functions:

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Partner with the Marketing Recruitment Strategist and divisional leaders to coordinate campaign intake/kickoff meetings, project timelines, progress report-outs, action lists, and retrospectives for marketing, communications, and recruitment campaigns and initiatives, and document these activities in the project management system.

• Coordinate collection and organization of campaign metrics, KPI tracking information, client feedback surveys, ROI documentation, and lessons learned summaries.

• Maintain divisional campaign calendars and status updates, recurring communications schedules, and operational tracking tools.

• Maintain and organize divisional SharePoint resources, server archives, photo release management, templates, process guides, and operational files.

• Support the division and its leaders with proofreading, meeting coordination and scheduling, note capturing and meeting summaries.

• Manage Workday purchase orders, invoice processing, and credit card transactions on behalf of the division.

• Perform related duties as required.

Essential Functions:

The requirements listed below are representative of the knowledge, skills and abilities required to satisfactorily perform the essential duties and responsibilities.

• Associate’s degree in communications, business, marketing, office administration, organizational leadership, project management, or related field.

• 2 years of experience in project coordination, operations support, administrative coordination, communications support, campaign coordination, or related work.

• Ability to simultaneously manage multiple timelines, recurring responsibilities, and operational details.

• Ability to organize information, maintain documentation, and support operational processes with attention to detail.

• Demonstrated ability to work collaboratively, maintain professionalism, and support positive working relationships across departments and teams.

• Strong written and verbal communication skills.

• Proficiency with Microsoft Office applications including Teams, Outlook, Excel, and SharePoint.

Preferred Qualifications:

• Experience supporting marketing, communications, recruitment, campaign coordination, or operational support activities.

• Experience maintaining SharePoint sites, operational documentation systems, or project tracking tools.

• Experience coordinating meetings, timelines, reporting processes, or recurring operational workflows.

• Excellent proofreading ability, confidence in flagging issues with leadership.

• Experience working in higher education, recruiting, marketing/communications, or public-sector environments.

• Familiarity with campaign planning processes, communications workflows, and/or Customer Relationship Management (CRM) systems.

Illinois Central College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, ancestry, pregnancy, physical or mental disability, sexual orientation, gender identity or expression, marital or familial status, order of protection status, use of VESSA rights, genetic information, military or veteran status (including discharge status), or any other protected status in accordance with applicable federal, state, and local laws.

Illinois Central College offers a comprehensive benefit package for full-time employees, including:

• paid time off;

• 11 paid holidays; 2 floating holidays

• medical, dental, vision, life and long-term disability insurance;

• tuition waivers for employee, spouse and dependent children;

• on-site childcare center;

• 403(b) retirement plans; and

• State University Retirement System pension plan.

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