Golf Outside Services Attendant

The ideal Golf Outside Services Attendant at Illini Country Club provides exceptional service and ensures a memorable experience for all our members and guests. Our Golf Outside Services Attendants are passionate about customer service and have a keen interest in golf. They are the face of our Club, welcoming guests to our stunning golf course with a warm and positive attitude while ensuring that all golf-related activities run smoothly and efficiently. They have excellent listening skills, an eagerness to provide high-quality service, and the ability to work with minimal supervision.

The key responsibilities of a Golf Outside Services Attendant on our team are to:

• Greet and welcome members and guests as they arrive at the club, offering assistance and information about the facilities and services available.
• Assist with the management of golf carts, including preparation, staging, and cleanliness to ensure they are ready for use.
• Provide assistance with loading and unloading golf bags and other equipment, ensuring they are correctly placed on the designated carts.
• Monitor and maintain cleanliness and orderliness at the golf course, driving range, and surrounding areas.
• Assist members and guests with any inquiries related to tee times, course conditions, and club amenities.
• Work collaboratively with the golf shop and other departments to provide a seamless guest experience.
• Conduct periodic checks to ensure all on-course services meet club standards and report any issues to the appropriate supervisor.
• Facilitate the rental of equipment, ensuring accurate record-keeping and inventory management.
• Respond promptly and courteously to member and guest requests, offering solutions or escalating issues when necessary.
• Assist with maintaining and organizing the driving range, including the collection and cleaning of golf balls as needed.

This is a nonexempt position paid on an hourly basis.

To be successful as a Golf Outside Services Attendant at Illini Country Club, one must

• Exhibit excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
• Demonstrate the ability to listen to and follow through on requests and instructions.
• Work effectively both independently and as part of a team.
• Possess strong organizational skills and the ability to handle multiple tasks effectively.
• Be able to lift and move objects up to 30 pounds.
• Be able to walk varying distances throughout the day, including up and down inclines, sometimes while carrying heavy objects.
• Be able to work outside in varying weather conditions, including hot, humid weather.
• Be available to work a flexible schedule, including holidays and weekends.