What are the responsibilities and job description for the Order Fulfillment - Independence - Part-Time position at Illicit Brand (From the Earth / Illicit Gardens / Illicit)?
Job Title: Order Fulfillment Specialist
Location: From The Earth, Independence, MO
About Us: From The Earth is a community-focused dispensary dedicated to providing high-quality cannabis products with exceptional customer service. We are passionate about creating an inclusive, supportive environment for both our employees and customers. From The Earth is also proud to be a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). This means our employees are not just team members, they are owners of the company. Through the ESOP, eligible employees earn an ownership stake in From The Earth over time, allowing them to directly share in the Companys long-term success.
Job Description: As an Order Fulfillment Specialist, you will play a crucial role in ensuring our customers receive their orders accurately and on time. You will be responsible for managing inventory, processing orders, and coordinating with the shipping department to ensure smooth and efficient operations.
Key Responsibilities:
- Receive and process customer orders in a timely and efficient manner
- Track and manage inventory levels, alerting supervisors to potential issues
- Conduct regular audits of transaction details to ensure accuracy and quality standards
- Respond to customer inquiries and resolve any issues related to order fulfillment
- Assist with the implementation of process changes or system updates
Requirements:
- High school diploma or GED certificate
- Prior experience with order fulfillment software preferred
- Strong data entry and customer service skills
- Ability to stand, crouch, and lift objects throughout the workday
- Excellent interpersonal and communication skills
- Attention to detail and strong organizational skills
Benefits:
- Competitive salary
- Opportunities for growth and advancement within the company
- A supportive and dynamic work environment
- Employee discount on products
- 100% Employee-Owned (ESOP)
- Employee Wellness Program (ClassPass)
EEO Statement:
OXG, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.