Business Communications Manager

Amaze, Inspire, Unite

Job Summary:

The Business Communications Manager assists in the development of strategic external and internal communications processes for Ilitch Sports Entertainment. Promotes Detroit Red Wings and Detroit Tigers community impact events, corporate partnerships, ticketing campaigns, marketing and fan development initiatives and other organizational messages, ensuring a cohesive voice of IS E’s brand. This position is expected to effectively balance strategic and event operational roles, and display good judgment, work ethic, creativity, and commitment. This position is often in a position to receive confidential information.

Key Responsibilities:

• Assists in the planning and implementation of an external and internal communications strategy

• Serves as primary liaison to Red Wings and Tigers community impact teams and programs, including public relations and integrated content strategy

• Develops strategic communications campaigns, including storytelling to support business objectives

• Researches, writes, and edits various corporate materials, including press releases, web stories and communications plans

• Serves as liaison and produces editorial content for Ilitch Companies News Hub (Ilitch Companies corporate newsroom)

• Assists with hockey and baseball-related publicity activities

• Proactively supports media monitoring and the measurement of business communications events, programs, and initiatives

• Serves as member of internal communications team, including IS E colleague engagement objectives

• Fields, directs, and recommends responses to media requests

• Serves as liaison to 313 Presents, contributing to the media operations for collegiate athletic events at Little Caesars Arena (college basketball, college hockey, NCAA Championships, etc.) and non-baseball events at Comerica Park

• Assists with the development of editorial content for DetroitRedWings.com

• Other duties as assigned

Required Knowledge, Skills, and Abilities:

• Bachelor’s degree or equivalent experience required

• 5 years of professional experience required

• Excellent writing, presentation and oral communications skills and ability to create messaging that drives engagement and supports business objectives

• Possess the highest integrity and ethical standards

• Organized, high energy individual capable of working in a fast paced and fluid environment

• Critical thinker and self – starter who is willing to work proactively and work across departments and business units

• Strong work ethic and ability to work unpredictable hours when necessary, including events and occasional travel

• Ability to build credibility and trust by demonstrating high ethical standards. Extreme discretion, as work may involve confidential information

Preferred Knowledge, Skills and Abilities:

• Bachelor’s degree in Journalism, Public Relations, Marketing, or similar field

• Experience working in the sports and entertainment industry preferred

• Knowledge of the Detroit market, including key media contacts is a plus

Working Conditions:

• Hybrid work environment, with regular office hours and availability to attend relevant games and events

• Standard business day plus non-traditional hours as needed to meet job responsibilities and deadlines

• Frequent visual/auditory attention

• Exposure to moderate noise level

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.

Olympia Entertainment  is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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