What are the responsibilities and job description for the Server (Longhouse) FT/PT position at ilani?
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Pledge for Success:
We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
Responsible for the overall guest experience as it relates to education, delivery and presentation of food and beverage.
Primary Duties and Responsibilities:
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage, and wagering.
- Takes guest orders, places orders.
- Serves courses from kitchen and service bars.
- Garnishes and decorates dishes.
- Observes guests to respond to any additional requests and to determine when meal has been completed.
- Totals Bill, presents check, accepts payment, and makes change.
- Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
- Clears and resets counters or tables at conclusion of each course.
- Has complete knowledge of the legal drinking age and procedures.
- Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
- Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
- Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering.
- Check other tables and provide assistance as needed.
- Works shifts up to 8 hours or longer, if needed.
- Performs side duties including rolling silverware, cleaning trays, restocking-items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee.
- Maintains confidentiality of sensitive information.
- Performs other duties as assigned.
Minimum Qualifications:
- High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
- At least 1 year of experience in a high-volume food and beverage setting.
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- Must be able to stand and walk for an 8-hour shift.
- Must be able to lift and carry 30 lbs.
- Must be at least 21 years of age.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company health and safety measures.
Work Shift:
Regular
Starting at:
$16.66
Knock, knock. Hear that sound? That's opportunity!
Salary : $17