Account Receivable & Billing Coordinator

Account Receivable & Billing Coordinator - New York, NY

We're looking for a detail-oriented Accounts Receivable & Billing Coordinator to serve as the connective tissue between Ikon's client accounts, external partners, and internal leadership. This role works closely with agency senior leadership and is responsible for keeping our AR function clean, proactive, and compliant with client-specific billing requirements.

This is a hands-on, relationship-facing role — interfacing directly with clients' AP departments, coordinating regularly with our financing partner, and flagging aging issues before they impact our cost structure. As Ikon continues to grow, this role will evolve with it — contributing to the finance and operational infrastructure that supports agency scaling, including workforce funding, invoicing systems, and broader technology integrations.

RESPONSIBILITIES

• Serve as the primary day-to-day liaison with our financing partner on all client-specific billing needs, including invoice adjustments, documentation requirements, and payment status

• Monitor accounts receivable aging reports and proactively follow up on outstanding invoices to minimize aging-related cost exposure

• Reconcile client payments against invoices and resolve discrepancies in a timely manner

• Submit invoices into client AP and procurement portals (including Ariba and similar platforms), ensuring compliance with client-specific formatting and submission requirements

• Coordinate with agency senior leadership on escalations, client relationship context, and strategic AR decisions

• Maintain accurate records of invoice submissions, payment receipts, and outstanding balances across all active accounts

• Communicate professionally with client finance and AP contacts to resolve holds, disputes, or processing delays

• Identify and flag systemic billing issues — missed PO numbers, incorrect rate lines, address/entity mismatches — before they delay payment

• Contribute to finance and operational infrastructure projects as the agency scales

SKILLS & QUALIFICATIONS:

• Bachelor's degree with 2 years of experience in accounts receivable, billing, or a related finance/operations role; OR Associate's degree with 4 years of equivalent experience

• Hands-on experience submitting invoices through procurement or AP portals (Ariba, Coupa, or similar)

• Proficiency in QuickBooks (Online or Desktop); experience managing AR, reconciliations, and reporting within the platform

• Strong attention to detail and comfort working with aging reports and reconciliation

• Clear, professional written and verbal communication skills

• Ability to manage multiple accounts simultaneously and prioritize based on urgency

• Comfort operating in a growing, evolving environment — experience supporting process buildouts or systems improvements is a strong plus

• Experience in a staffing, PEO, or invoice factoring environment is a plus but not required

• Proficiency in Microsoft Excel