What are the responsibilities and job description for the Retail Customer Service Returns Associate position at Ikea us?
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself."
- LocationCanton
- Employment typePart Time Permanent co-worker
- DepartmentCustomer Relations
- Anticipated Closure Date2026-05-25
You already applied for this job.
Retail Customer Service Returns Associate with Facebook Retail Customer Service Returns Associate with LinkedIn Retail Customer Service Returns Associate with Twitter
Team vision (text) At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Let's connect !
Let´s connect "JOB TYPE: Customer Service Returns and Exchange Associate
BENEFITS ELIGIBLE: Limited
HOURS: up to 19 hrs
Average 3 days a week
open weekends Friday -Sunday
During the weekdays, we may be able to work with you.
The pay range for this role is $17.58-24 based on IKEA's pay scale
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.
"
BENEFITS ELIGIBLE: Limited
HOURS: up to 19 hrs
Average 3 days a week
open weekends Friday -Sunday
During the weekdays, we may be able to work with you.
The pay range for this role is $17.58-24 based on IKEA's pay scale
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.
"
The starting rate/ salary for this position ranges from 17.58 USD to 24.83 USD and will be based on relevant work experience.
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
What we all have in common
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!
Salary : $18 - $24