Special Cargo and Dangerous Goods Import/Export Agent – LAX

Job Description

I.K. Hofmann USA seeks a detail-oriented Special Cargo & Dangerous Goods Import/Export Agent for our Los Angeles Cargo facility. This role ensures safe, compliant handling of high-value and regulated shipments, including lithium batteries, pharmaceuticals, and semiconductors.

Pay Range Starting at $30.15

Key Responsibilities

• Double-check dangerous goods (esp. lithium batteries): verify labels/markings, review airway bills, complete paper/electronic records.
• Confirm dangerous goods handling qualifications for transit shipments 
• Prioritize and process temperature-controlled pharmaceuticals, semiconductors, and other special cargo; coordinate build-up with tarpaulins; maintain photo documentation.
• Collect and relay information on shipments refused by the Airlines.
• Assist with printing/updating shipment documents.
• Manage ULD inventory, especially PGA pallet stock.
• Update flight ETA/ETD for next 2–3 days.
• Coordinate with warehouse agents: monitor cargo transfers, address missing shipments/irregularities, resolve electronic declaration issues.
• Support timely offloading/storage of inbound cargo and build-up of outbound shipments; supervise handovers between warehouse/ramp agents for efficiency.
• Assist with customer claims, investigate cargo damage, provide feedback.
• Help station manager with monthly warehouse agent inspections.
• Processes export and import inquires as per client requirements and procedures such as processing of discrepancies at acceptance
• Preparation and finalization of outbound flights/trucks
• handling of import documentation (delivery, transfer and abandoned shipment)
• Processes all Air Waybills and HAWBs and ensures accurate data capture as per client’s requirements and procedures
• Handles Special Cargo
• Performs Service Recovery activities (i.e. tracing, warehouse checks, offloads)
• Performs Airmail Handling
• Fully supports the quality standards
• Works according to documented CHM and GOM procedures
• Observes and applies the security requirements of the client and local authorities
• Contacts customers, inform them of any/all irregularities

Requirements.

Education: GED/High School desired Experience

Work Environment:

Office Setting - Working with others. They often share the same workspace

Job Essential Functions:

• Must be able to remain in a stationary position 75%-100% of the time (8-12.5-hour shifts).  
• The person in this position must occasionally move about inside the office and/or warehouse to access invoices, office machinery, etc.
• The position requires constantly operating a computer and other office productivity machinery such as a computer, calculator, copier, and printer.
• Occasionally moves documents from the office to the warehouse weighing up to 50 lbs.
• Constantly positions oneself to maintain computers in the office, including under the desks and in the server closet.

Hours:

Must be able to have an open schedule due to shift hours ranging (Employee will be provided with a schedule 1-2 weeks in advance).

About Us

I.K. Hofmann USA offers staffing & HR services in sectors like light industrial, automotive, aviation, logistics & professional. As an ISO 9001 certified firm, we prioritize service quality and deeply care for our employees. Founded in Germany, our parent company I.K. Hofmann GmbH, is a woman-owned business with branches across Austria, Czech Republic, Germany, Italy, Slovakia, Hungary and the US. We are proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Must be eligible to work in the United States for any company without sponsorship. Must be eligible to work in the United States for any company without sponsorship. By entering my mobile number and submitting this application, I give my express written consent to receive text messages from, or on behalf of, I.K. Hofmann USA at the mobile telephone number provided for employment-related communications, notices, and updates, including via an automatic telephone dialing system. Consent is not required. Standard message and data rates may apply. Reply STOP to opt out. For California residents, please see our Employee & Applicant Notice at Collection & Privacy Policy for additional California-specific information here. We may use an Automated Employment Decision Tool (AEDT) to assist with initial prescreening; we provide required advance notice and a published bias-audit summary here.