Academic Counsellor

Company Description

IIM SKILLS is a rapidly growing Ed-Tech company headquartered in New Delhi, India, with a presence in 23 cities across Asia, including Dubai and Singapore. The organization focuses on delivering high-quality, affordable education through live online and self-paced learning programs in areas like finance, marketing, and data science. Originating from a career guidance blog that engaged over 1 million readers, IIM SKILLS launched its first training program with the Content Writing Master Course, revolutionizing the content education industry. The company's mission is rooted in helping professionals upskill with in-demand skill development courses that accelerate career growth in just a few months.

Role Description

This is a full-time on-site role for an Academic Counsellor located in Delhi, OH. The Academic Counsellor will be responsible for guiding prospective students in choosing the appropriate education and skill development programs offered by IIM SKILLS. Day-to-day responsibilities include counseling students via phone or in-person, responding to inquiries, providing detailed program information, maintaining enrollment records, and collaborating with the team to achieve enrollment goals. The role requires excellent communication and organizational skills to ensure a seamless experience for students.

Qualifications

• Strong communication, interpersonal, and counseling skills
• Ability to analyze student needs and align those with the right educational programs
• Organizational and time management skills to manage multiple inquiries and maintain detailed records
• Proficiency in MS Office and familiarity with CRM tools
• Energetic, goal-oriented mindset with the ability to meet enrollment targets
• Bachelor’s degree in Counseling, Education, or a related field
• Experience in academic counseling, sales, or customer service is preferred
• Passion for education and helping students achieve their career goals