What are the responsibilities and job description for the AT&T Client Success Representative position at iii Telecom Solutions?
III Telecom Solutions is looking for AT&T Client Success Representatives- APPLY TODAY!
III Telecom Solutions is growing in Temecula, CA, and we’re looking for friendly, motivated individuals to join our team as AT&T Client Success Representatives.
Through our partnership with AT&T, we connect customers with reliable communication and connectivity solutions that support their everyday needs. In this exciting role, you’ll take the time to understand each customer, explain available AT&T cellular devices and guide them through a simple and positive enrollment experience.
You do not need previous telecommunications experience to succeed. We provide hands-on training, ongoing coaching, and the support needed to build confidence in customer service, account management, and sales. This is an excellent opportunity for someone seeking full-time employment, professional development, and a clear path for long-term advancement.
What You’ll Do as an AT&T Client Success Representative
- Engage directly with prospective customers throughout the Temecula community in a friendly, professional, and approachable manner
- Build rapport with customers and create a welcoming environment where they feel comfortable asking questions
- Learn about each customer’s communication needs and recommend suitable AT&T cellphone products, services, and account options
- Clearly explain service features, current promotions, pricing, and the benefits of available AT&T connectivity solutions
- As an AT&TClient Success Representative, guide customers through the sales and enrollment process while ensuring all account information is accurate and complete
- Manage customer accounts from the initial consultation through activation and follow-up to support a positive experience
- Confidently answer customer questions and address concerns with patience, professionalism, and care
- Maintain organized customer records, enrollment documentation, and account updates in accordance with company and client standards
- Continue developing product knowledge, communication skills, and sales techniques through ongoing training and coaching
What We’re Looking For
- A friendly, customer-focused attitude and a genuine interest in helping people
- Strong verbal communication and active listening skills
- Confidence speaking with customers in a face-to-face environment
- The ability to understand customer needs and explain information clearly
- A dependable, professional, and goal-oriented approach to work
- Willingness to learn about new AT&T products, services, promotions, and sales strategies
- The ability to work both independently and as part of a supportive team
- Flexibility and adaptability in a fast-paced, customer-facing environment
Why Join III Telecom Solutions?
- Career Development: Build valuable experience in customer service, sales, account management, and leadership
- Advancement Opportunities: Grow into senior, training, account management, and leadership positions based on performance
- Supportive Team Environment: Work alongside encouraging colleagues who are invested in your success
- Professional Growth: Strengthen your communication, problem-solving, customer engagement, and business skills
- Performance Recognition: Be recognized and rewarded for your contributions and achievements
- Full-Time Opportunity: Join a growing organization focused on stability and long-term development
If you are personable, coachable, and excited to build a career while helping customers discover dependable AT&T solutions, we encourage you to apply for our AT&T Client Success Representative position in Temecula today.
Pay: $50,000.00 - $63,000.00 per year
Work Location: In person
Salary : $50,000 - $63,000