What are the responsibilities and job description for the Restaurant General Manager position at IHOP?
IHOP - Immediate Restaurant General Manager
Are you passionate about delivering exceptional guest service and ready to lead a successful restaurant team at IHOP? Do you thrive in a fast-paced environment with a commitment to excellence? If so, we have an exciting opportunity waiting for you!
Responsibilities include:
- Execute guest service and human resource objectives according to IHOP Standard Operating Procedures
- Develop and maintain professional relationships with employees and franchisee organization
- Manage restaurant floor, ensuring regular guest contact
- Handle guest complaints professionally and promptly
- Ensure compliance with SOP in areas like recruitment, training, operations, food safety, and security practices
- Supervise recruitment, training, workflow, performance appraisals, and conflict resolution
- Complete required reports and paperwork accurately and on time
- Maintain personnel files with necessary documents
- Available to work days, nights, and weekends
Requirements:
- High school diploma or equivalent
- Ability to speak, read, and write in English
- Basic computer skills (Email, MS Excel, MS Word is a plus)
Benefits:
- Quarterly Bonus Plan
- Health, Dental, and Vision Insurance
- Paid Vacation and Sick Time
- Competitive Pay
- Flexible Hours
- Paid Training
- Real Advancement Opportunities
Location: IHOP 3534
Join IHOP today and be a part of a loving and enthusiastic team that values smiles and great service!
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –
Salary : $55,000 - $65,000