What are the responsibilities and job description for the Assistant Manager position at IHOP?
While there are many duties and responsibilities for an Assistant Manager, some include:
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Liaise between managers, customers and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
- Troubleshoot POS system.
- Support ongoing learning and development of team members.
- Help create and foster a respectful and inclusive team environment.