RMDC Technician

IHI Power Services Corp. (IPSC) has a career opportunity for a Remote Monitoring & Diagnostics Center (RMDC) Technician.  Our Remote Monitoring & Diagnostics Center is in the IPSC Remote Operations Center at the IHI Power Services Corporate Office in Aliso Viejo, CA. 

Joining IPSC means you’ll be joining a team in which employees are recognized as the backbone of the company.  We offer a competitive benefits package that includes a 401K and provides a range of benefit options that will cover your wellness needs.

IPSC provides operations, maintenance, management, and power support services to the US Power Generation Industry across the United States.  Our team is comprised of experts from diverse backgrounds of technical fields, including power operations, engineering, asset management, as well as finance, human resources, administration, safety and environmental.  With this diverse background coupled with extensive years of employee experience, IPSC provides exceptional operations, maintenance, management, and development expertise to a variety of power assets.

This role is a joint collaborative effort with IHI Terrasun Solutions (ITS) under our parent company IHI Corporation, a 165-year-old, $15 Billion organization with deep energy industry experience. IHI Terrasun Solutions is a solar storage systems integration and lifecycle services provider with highly integrated hardware and software capabilities.

To design systems, IHI Terrasun Solutions uses proprietary software that operates on the same algorithm later used to deploy the system in real-time. This end-to-end algorithm structure coupled with the support offered by a well-established parent organization enables IHI Terrasun Solutions to provide an advanced warranty to customers, reducing project risk and increasing clarity on system scheduling and deployment. ​

With solar storage expertise, robust service offerings, and technology-agnostic solutions, IHI Terrasun Solutions develops efficient and streamlined systems to achieve customer energy storage goals. 

IHI Terrasun has over 2GWh of projects currently installed, contracted, and in construction with over 1GWh of projects in various phases of contracting.

Job Summary

The RMDC Technician is responsible for remotely monitoring the status of all plant systems on a continuous basis. The RMDC Technician responds to alarms by logging and communicating the fault using CMMS software. The RMDC Technician assures that the plants are operating within their parameters while operating in a safe, efficient manner and in accordance with all regulatory requirements.

As part of the RMDC team, this role will provide diagostic and prognostic methods based on Supervisory Control and Data Acquistion (SCADA) and supporting system data to enable >98% operational availability of the deployed energy storage systems. The RMDC Technician will also work with the Global Services, Project Management, and Engineering teams to develop fault handling procedures, define and deploy the RMDC integration software to projects, and track system specific Key Performance Indicators and manage all customer and warranty related data reporting.

Job Functions

• Remotely monitor and diagnose plant and plant processes across the United States from our Corporate Office in Aliso Viejo, CA, where you will report to the IPSC ROC Manager.
• Report upset conditions or other anomalies in plant status to the ITS Service Team Leader and make entries in the Operating Log.
• Develop and provide analysis tools and methods to acquire data, monitor, troubleshoot, and improve the performance of the fleet.
• Participate in the development of advanced diagnostic offerings that can enhance the product portfolio offered to customers.
• Participate in the development of diagnostic indicators of failure and system performance degradation for internal use and potential external product offerings.
• Generate reports on operational availability, energy delivery, and plant status utilizing data acquisition metrics.
• Participate in the creation of software tools to visualize and monitor field equipment.
• Participate in providing relevant training on the monitoring and diagnostic tools to field engineers and technicians assigned to monitor and maintain energy storage systems.
• Utilize various software suites to develop troubleshooting techniques and fault handling procedures to investigate and restore system faults.
• Participate in Root Cause Analysis efforts, utilize operational data to define failure, investigate system and component data for fault signatures, and provide field data to validate implemented corrective actions.
• Participate in the integration of newly commissioned projects.
• Participate in customer interactions, providing a Subject Matter Expert perspective.

• Ability to understand procedures and instructions specific to the area of assignment, typically acquired in four years of high school.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Ability to interface effectively with all levels within the business, customers, and regulatory agencies.
• Self-motivated and able to work effectively with team members to achieve business KPIs.

• Bachelor’s Degree in Electrical Engineering or Computer Science preferred.
• 5 years of data analytics experience preferred.
• Experience with Linux, Wireshark, Python/GoLang, SQLite, Bitbucket, Grafana, Prometheus, and GNU GDB toolchain is a bonus.

• The position is indoors, in an office setting.
• The position is located in a Remote Operations Center where you will be working alongside Operations staff.

• Physical requirements include the ability to sit for extended periods of time.
• Extensive keyboard and mouse use.
• There are extensive smoking restrictions in and around the facility.
• IHI Power Services requires all new hires to be vaccinated against COVID-19 by their first day at work. The company will consider disability and religious based exemptions under applicable federal and state laws

IHI Power Services Corp. is an Equal Opportunity Employer.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

All applicants must apply online at www.IHIPower.com

Salary : $15 - $0