What are the responsibilities and job description for the Office Coordinator - Medical Assistant position at IHG?
Summary:
The Office Coordinator plays a key role in managing daily front desk operations, assisting with clinical duties as a Medical Assistant, and supporting research center activities. This position ensures smooth coordination between patients, providers, and administrative staff while maintaining efficiency, professionalism, and high-quality patient care.
Responsibilities:
- Greet and assist patients, handle check-in/check-out, and manage scheduling.
- Verify insurance, process authorizations, and collect payments.
- Maintain accurate patient information and update EMR records.
- Answer calls, route messages, and provide excellent patient service.
- Prepare exam rooms and assist providers with exams, procedures, and patient education.
- Obtain and record vital signs, perform lab draws, EKGs, and other clinical tasks.
- Manage lab and diagnostic orders, results tracking, and follow-up documentation.
- Support research center operations including scheduling study participants and maintaining logs.
- Assist with study data entry, consent forms, and coordination of research visits.
- Ensure compliance with HIPAA, OSHA, and infection control policies.
Requirements:
- Certified Medical Assistant (required).
- Minimum 2 years of primary care experience (required).
- Experience or familiarity with clinical research preferred.
- Proficient in EMR systems and general office software.
- Strong communication, multitasking, and organizational skills.
- Bilingual English/Spanish preferred.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $17 - $20