Area Leisure Sales Manager - Dominica & Grenada

Area Leisure Sales Manager - Dominica & Grenada Hotel Brand: Location: United States, Florida, Miami Hotel: 1 - Miami Latin America Operations, 201 S Biscayne Blvd, Ste 2602, 33131 Job number: 159846 JOB OVERVIEW: We are seeking a dynamic and results-driven Leisure Sales Manager to join our Caribbean Area Sales Team. This role will support these properties: InterContinental Dominica Cabrits Resort & Spa Six Senses La Sagesse, Grenada InterContinental Grenada (opening in 2026) DUTIES AND RESPONSIBILITIES: Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect, qualify, and close business with consortia, luxury lifestyle tour operators and wholesalers, and others. Promote and educate potential clients on the island destination, activities, and amenities. Achieve personal and team goals as assigned. Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate. Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines. Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility. Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. Actively seek and share group leads for other segments in sales. Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Interact with outside contacts: Guests – to ensure their total satisfaction Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business Other contacts as needed (Professional organizations, community groups) May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process. Perform other duties as assigned. May serve as “manager on duty” as required. ACCOUNTABILITY: This job is a sales professional with established sales goals. QUALIFICATIONS AND REQUIREMENTS: Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred. Tech Oriented; experience with extra-nets, RFPs response, rate loading, Office 365, and shops. This job requires ability to perform the following: Frequently standing up or moving within and outside of the facility Carrying or lifting items weighing up to 25 pounds Handling objects Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, tradeshows, conventions, etc. May require a valid Driver’s License. May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. What We Offer At IHG, we recognize that our leaders are the heartbeat of our hotel’s legacy. That’s why we offer a robust benefits and compensation package tailored to high-impact professionals: The hourly range for this role is $30.00 -40.00. + Bonus Eligibility Medical, dental, vision, life, and disability insurance Matching 401(k) retirement plan Generous paid vacation, holidays, and wellness days Global hotel discounts with IHG Employee Room Benefit Program Most importantly — Room to Lead with Purpose and Grow with Passion Our Promise of True Hospitality At IHG, we’re guided by our promise of True Hospitality for Good—for our guests, our colleagues, our communities, and the planet. You’ll thrive here if you: Show We Care – You listen, respond, and act with genuine empathy. Aim Higher – You challenge the status quo and embrace strategic risk. Celebrate Difference – You value diverse perspectives and inclusive leadership. Do the Right Thing – You lead with integrity and humility. Work Better Together – You collaborate across departments, cultures, and disciplines. IHG is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all—because hospitality begins with humanity. Apply now and be part of the story that defines global luxury. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information: The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.