What are the responsibilities and job description for the Host/Hostess - The Americano position at IHG Hotels & Resorts?
JOB DUTIES AND RESPONSIBILITIES:
Essential:
The hourly rate for this role is $17.75. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Who We Are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
Important information:
- Greets guests upon arrival, according to IHG standards.
- Answers telephone communications, takes reservations.
- Attends to special guests' requests.
- Ensures personal grooming and uniform are to the required standards.
- Promotes image of restaurant by displaying impeccable manners, diplomacy and tact towards restaurant/hotel guests.
- Complies with hotel's health, safety and hygiene policy.
- Reports all questions and related issues to the Supervisor, or Manager on duty.
- Ensure that all menus must are checked and clean.
- Greet every single guest with a warm welcome, in the appropriate area of entrance.
- During dinner service, makes sure to display the appropriate color of napkin white/black and introduces the waiter who will take care of the table.
- Help guests with the chair
- Present an open menu to each guest and a clean wine list to every table.
- Wish the guest a pleasant meal
- Offer a parting comment as the guest exit the restaurant.
Essential:
- High School diploma or equivalent vocational training.
- Certificates from previous employers/ college.
- Previous experience in this position at a similar establishment.
- Food Hygiene awareness and at least basic training.
- Ability to communicate in English with guests, co –workers and Management, to their understanding.
- Ability to compute basic mathematical calculations.
- Ability to provide legible communication.
- Previous job-related experience.
- Ability to communicate in a second language.
- Food Hygiene certificate.
- First aid awareness.
- Ability to perform job functions with attention to detail, speed and accuracy.
- Ability to prioritize, organize, work delegated and follow through.
- Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers.
- Ability to work with all products and equipment prescribed.
- Ability to differentiate Dates.
- Ability to comprehend instructions
- Ability to plan and aid in the execution of promotions.
- Ability to work cohesively with co-workers as part of a team.
The hourly rate for this role is $17.75. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Who We Are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
Salary : $18