Senior Logistics Systems Analyst

Our Company:

Founded in 2010, iHealth is dedicated to empowering people to live healthier lives. The Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.

In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.

iHealth Labs is a leader in digital health solutions, with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.

Key Responsibilities:

• Lead the design, implementation, and continuous improvement of transportation management systems (TMS), warehouse management systems (WMS), and related logistics software platforms.

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  Serve as the primary liaison between logistics operations, IT, and external technology vendors.
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  Analyze large datasets from various sources (ERP, WMS, TMS) to identify trends, gaps, and opportunities to optimize freight, warehouse, and delivery operations.
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  Design and maintain dashboards, KPIs, and reporting tools to monitor performance, support decision-making, and drive accountability across the supply chain.
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  Support process automation initiatives related to routing, carrier selection, order tracking, and invoicing.
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  Troubleshoot logistics system issues and coordinate resolutions with IT or vendors.
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  Provide training and documentation for system users and stakeholders.

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  Collaborate cross-functionally with Planning, Customer Service, Procurement, and Finance to ensure logistics systems align with business goals and compliance requirements.

Qualifications

Required:

• Must be able to collaborate closely with teams in China, including working during China Standard Time (CST) hours.
• Mandarin fluency is preferred to facilitate effective communication.
• Bachelor’s degree in Supply Chain, Logistics, Information Systems, Industrial Engineering, or related field.
• 5 years of experience in logistics systems analysis, supply chain operations, or a related function.
• Hands-on experience with major WMS and TMS platforms (e.g., SAP, Oracle, Manhattan, Blue Yonder, etc.).
  
• Advanced Excel and data analytics skills; SQL, Power BI, or Tableau experience strongly preferred.
  
• Strong project management and cross-functional communication skills.
  
• Ability to work independently in a fast-paced, dynamic environment.

Preferred:

• Experience in consumer electronics, medical devices, or regulated industries.

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  Lean Six Sigma or similar process improvement certification.

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  Familiarity with EDI, API integration, or transportation compliance standards.