What are the responsibilities and job description for the Patient Access Supervisor - Des Moines, IA position at IHA?
Employment Type
Full time
Shift
Evening Shift
Description
Position is responsible for but not limited to the management and oversight of the following functions:
All Points of Registration at the Hospital
Admissions
Bed Desk /Patient Placement
Insurance Verification
Financial Clearance
Financial Counseling
Point of service cash collections and reconciliation
About The Role - 2nd Shift 1500 - 2330
Are you passionate about leading teams and driving excellence in patient access? We’re looking for a Patient Access Supervisor who thrives in a fast-paced environment and is ready to make an impact every day. In this role, you’ll be on the floor, actively supporting your team, mentoring colleagues, and ensuring smooth operations that deliver an exceptional patient experience.
Why Join Us?
Your Responsibilities
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift
Evening Shift
Description
Position is responsible for but not limited to the management and oversight of the following functions:
All Points of Registration at the Hospital
Admissions
Bed Desk /Patient Placement
Insurance Verification
Financial Clearance
Financial Counseling
Point of service cash collections and reconciliation
About The Role - 2nd Shift 1500 - 2330
Are you passionate about leading teams and driving excellence in patient access? We’re looking for a Patient Access Supervisor who thrives in a fast-paced environment and is ready to make an impact every day. In this role, you’ll be on the floor, actively supporting your team, mentoring colleagues, and ensuring smooth operations that deliver an exceptional patient experience.
Why Join Us?
- Be part of a mission-driven organization that values innovation and teamwork.
- Opportunities for professional growth and leadership development.
- A supportive environment where your ideas and contributions make a real difference.
- Benefits that start on 1st Day
- Daily Pay Program
- Tuition Assistance Program
- Inclusive Culture of Professionalism and Compassion
- Strong leadership and interpersonal skills with a passion for team development.
- Ability to manage multiple priorities while maintaining a positive, solutions-focused approach.
- Commitment to delivering exceptional service and driving organizational success.
- High School Diploma or Equivalent
- Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.
- Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.
Your Responsibilities
- Lead and Inspire: Serve as a hands-on leader, rounding with your team, conducting huddles, and providing real-time guidance and mentorship.
- Drive Performance: Help your department meet and exceed fiscal year goals through strategic planning and execution.
- Champion Process Improvement: Identify opportunities for efficiency, implement best practices, and roll out initiatives that elevate patient access.
- Support Education: Assess training needs and ensure your team has the tools and knowledge to succeed.
- Collaborate and Communicate: Partner with leadership and staff to foster a culture of accountability, engagement, and continuous improvement.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Salary : $46,000 - $68,000