Sales Director

About IGT:

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, Data & Digital services & BPM company committed to deliver innovation and business excellence for our 75 marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30 nationalities. IGT is part of the Apollo group of companies (Apollo is a leading global alternative investment manager with approximately $414Bn under management)

IGT's Data & Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience

Our service offerings include providing consulting / advisory & delivery services to our customers to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms. These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include: Data Analytics, Data Engineering, Hyper-Automation, Software Engineering, Quality Engineering (Testing), Architectural Transformations, Platform services including Cloud Computing / Transformation, Systems Integration as well as IT Operations service management deliver innovative & cutting-edge solution using best practices & expertise on Agile, DevOps, Lean as well as traditional methodologies.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Job Title: Sales Director

Location: Chicago , IL

Company: IGT Solutions

About the Role:

IGT Solutions is seeking a Director- Business Development to lead new business growth in the Cruise Line industry across the U.S. This is a high-impact leadership role for a technology sales professional who thrives in a strategic, consultative, and fast-paced environment.

You will be responsible for driving revenue growth, building strategic relationships with enterprise cruise line clients, and leading complex deal cycles from discovery to closure.

Key Responsibilities:

• Own and exceed sales targets across assigned U.S. regions
• Build and manage a high-quality pipeline of opportunities in the Travel Industry.
• Conduct market research and competitor analysis to define and execute GTM strategies
• Lead client acquisition and retention strategies
• Develop trusted relationships with CXOs and decision-makers
• Navigate complex, multi-stakeholder sales cycles and negotiate large-scale deals
• Deliver accurate sales forecasts and maintain sales performance dashboards
• Continuously analyze sales metrics to optimize performance

Qualifications:

• 10 years of experience in technology/IT services sales
• Strong domain expertise in the Cruise Line or broader travel/hospitality industry
• Proven track record of meeting or exceeding sales quotas
• Experience managing enterprise accounts and long sales cycles
• Excellent communication, negotiation, and stakeholder management skills
• Familiarity with consultative sales methodologies (e.g., SPIN, Challenger, Solution Selling)
• Strong understanding of digital transformation trends—Cloud, AI/ML, CX platforms, etc.